Summary
Overview
Work History
Education
Skills
Timeline
Generic
ANTHONY JORDAN

ANTHONY JORDAN

Panama city

Summary

I'm work driven, to the point I could be called a work-aholic. I just can't stand standing around doing nothing, I got to be doing something. Give me a goal I'll achieve it as quick and as efficiently as possible.


I absolutely hate being late. dread it. It bothers me so much id honestly say its more of a week point than a strength.


I have been working in the customer service industry sense i was 18, im now 32 with only a few years of not working in the customer industry. I have worked every position in the customer industry except being a store manager.


I give the same energy I am given by my coworkers and my managers. I always treat customers with respect and kindness, even when the customers clearly dont deserve it, but its my job to make sure the customers are happy, so thats what i do, i make sure they are happy to the best of my capability no matter how the customer treats me. I only rely on management when I can not solve the problem with the customer myself.

Overview

8
8
years of professional experience

Work History

Cash Register Operator

Cefco Stores
02.2025 - Current
  • Reduced wait times for customers through quick transaction processing and multitasking abilities.
  • Managed high volumes of transactions during peak hours, maintaining accuracy and efficiency under pressure.
  • Balanced cash drawer at the end of each shift, ensuring accuracy in all transactions processed throughout the day.
  • Contributed to sales goals by upselling promotional items during the checkout process.
  • Manage to keep shelves stocked, neat, clean, and ready for customers when not dealing with customers at the register.
  • Assisted in inventory management, contributing to a well-stocked and visually appealing store.
  • Enhanced store reputation with attentive service and accurate transaction processing.
  • Maintained knowledge of current promotions and sales events to better serve customers during checkout process.
  • Resolved customer complaints professionally, ensuring their overall satisfaction with their shopping experience.
  • Supported teammates during busy periods by assisting with bagging or restocking shelves as needed.

Fullfillment

Target
09.2024 - Current
  • its fulfilling online orders in a fast, quick, and timely manner.
  • Making sure to communicate with team members to help locate items and being able to locate the items just as well by yourself.
  • even when timed im still expected to help guests how ever i can. making sure the guests are either satisfied or in a better situation than when they asked for my assistance.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Learned and adapted quickly to new technology and software applications.
  • Strengthened communication skills through regular interactions with others.
  • Developed and maintained courteous and effective working relationships.

General labor

Pace setter
05.2024 - 09.2024
  • I go to pacesetter every morning Monday-Friday at 5am. To hope to get some general labor work. It ranges from cleaning the construction sites to help build small things or help the supervisor with whatever odd job that needs to be done for the day.

OTR driver

Hawk Logistics
04.2024 - 05.2024
  • I drove semis over the country, making safe and timely deliveries. Also maintained the tractor and trailer to dot regulations before and after my work day.

Chef salad

Texas roadhouse
06.2023 - 03.2024
  • Made salads from open to close and then I would clean my station and getting it ready for the next day.

OPD (Online personal department)

Walmart
07.2022 - 03.2024
  • I would pick items off the shelf for the customers order in a timely and safely manner. Then to bring it back to the room where we would organize the customers orders, and the final step would bring the order out to the customers car in a safe and timely manner loading their cars.

OTR Driver

Total transportation of Mississippi
04.2021 - 07.2022
  • I would operate a tractor trailer and make safe and timely deliveries over a long distances from one state to another state, making sure to do safety inspections before and after my trips to make sure my tractor and trailer was in regulation with the DOT standards.

Backroom attendant

Smashroom of tampa
02.2020 - 03.2021
  • Time and inventory management, Customer service, and work site cleanliness were major parts of my time at the Smash Room of Tampa. As an Attendant I had to maintain sanitized safety equipment, maintain a clean and organized workspace and see to the needs of customers all while handling the division of inventory.

Asset Protection Agent

Walmart
11.2018 - 02.2020
  • I would stand at my position assigned to me by my supervisor/manager, and I would keep an eye out and discourage thieves from stealing any merchandise.

Key Holder

Firehouse subs
04.2018 - 10.2018
  • I would open the store prepared all of the products the store was going to use for the day before it open, then I would clean my stations, and then I would proceed with customer service after opening, while making sure the workspace stayed clean, safe, and efficient.

Shift manager

Wendys
01.2017 - 04.2018
  • I managed time and employees efficiently while maintaining an orderly work environment. I ensured that opening and closing duties were done correctly and on time. I maintained policy and consistently met or exceeded expectation in both customer service and store management.

Education

General - General Studies

Bay High-School
Panama City
05-2012

Skills

  • Basic math proficiency

  • Patience and empathy

  • POS system expertise

  • Reliability and punctuality

  • Accurate cash handling

  • Customer service

  • Cleaning and sanitizing

  • Money handling

  • Conflict resolution

  • Order taking

  • Customer assistance

Timeline

Cash Register Operator

Cefco Stores
02.2025 - Current

Fullfillment

Target
09.2024 - Current

General labor

Pace setter
05.2024 - 09.2024

OTR driver

Hawk Logistics
04.2024 - 05.2024

Chef salad

Texas roadhouse
06.2023 - 03.2024

OPD (Online personal department)

Walmart
07.2022 - 03.2024

OTR Driver

Total transportation of Mississippi
04.2021 - 07.2022

Backroom attendant

Smashroom of tampa
02.2020 - 03.2021

Asset Protection Agent

Walmart
11.2018 - 02.2020

Key Holder

Firehouse subs
04.2018 - 10.2018

Shift manager

Wendys
01.2017 - 04.2018

General - General Studies

Bay High-School

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