Anthony Joya
Houston,TX
Summary
Reliable Tire Technician known for high productivity and efficient task completion. Possess specialized skills in tire installation, repair, and maintenance, along with wheel balancing and alignment. Excel in time management, problem-solving, and customer service, ensuring seamless operations and client satisfaction in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Tire Technician
Discount Tire
Houston, TX
06.2023 - Current
- Delivered customer service by answering questions and explaining tire installation process.
- Located tire punctures by inspection or immersing inflated tires in water baths and observing air bubbles.
- Inspected tires for defects and wear, measured tread depth and determined need for replacement.
- Inspected tires on customer vehicles to report mechanical defects.
- Inspected and prepared wheel drums and rims for reassembly.
- Rotated tires and reset tire pressure monitoring systems.
- Contacted vendors to order or request quotes for specific tires and sizes.
- Drove to industrial sites to provide services or respond to emergency calls.
- Assisted customers in selecting appropriate types of tires based on their driving needs.
- Changed and rotated tires for customers to provide safety and maximize customer service rankings.
- Examined tire sidewalls for signs of damage or excessive wear due to improper alignment or overloading of vehicle.
- Attended training sessions provided by the company on a regular basis to stay up-to-date with latest technology trends.
- Inflated tires correctly based on identified size and ply.
- Managed safe vehicle raising and lowering using hydraulic jacks.
- Balanced and mounted new tires for customers, providing detailed breakdowns of services performed.
Sales Associate
AutoZone
Houston, TX
09.2022 - 03.2023
- Developed trusting relationships with customers by making personal connections.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Adhered to company initiatives and achieved established goals.
- Computed purchases and received and processed cash or credit payment.
- Greeted customers and provided exceptional customer service.
- Processed credit card transactions quickly and securely.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Organized store by returning merchandise to proper areas and restocked displays.
Education
High School Diploma -
Aldine High School
Houston, TX06-2023
Skills
- Universal joint servicing
- Repair logging
- Tire balancing
- Leak repair
- Tire mounting
- Tire installation
- Safety procedures
- Facility cleaning
- Machinery operation
- Torque wrench operation
- Wheel balancing
- New tire installation
- Hand tools proficiency
- Vehicle lifting
Timeline
Tire Technician
Discount Tire
06.2023 - Current
Sales Associate
AutoZone
09.2022 - 03.2023
High School Diploma -
Aldine High School