To develop professional skills and knowledge to work in a professional or managerial environment.
Professional with strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.
Overview
18
18
years of professional experience
Work History
Crew Member
Wendy’s
01.2010 - 04.2013
Unloading trucks and maintaining inventory
Cook
Set up, clean up
Counter Service
Customer Satisfaction
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Collaborated with team members to complete orders.
Improved customer satisfaction by providing friendly and efficient service at the register.
Cleaned and maintained all areas of restaurant to promote clean image.
Provided excellent customer service by greeting customers and meeting quality expectations.
Kept food preparation area, equipment, and utensils clean and sanitary.
Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Office Clerk
EversonRawls Consultants & The Nubian Cultural Center
02.2024 - Current
Provided clerical support to company employees by copying, faxing, and filing documents.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
Updated company databases regularly to ensure accurate employee contact information was readily available when needed.
Responded to inquiries from callers seeking information.
Prepared mail and packages for shipment, pickup, and courier services to expedite delivery.
Coordinated appointments and maintained up-to-date calendars for management personnel.
Managed incoming mail, ensuring proper distribution to relevant departments or personnel.
Supported daily operations with tasks such as data entry, photocopying, scanning, and faxing.
Enhanced office efficiency by organizing and maintaining filing systems for essential documents.
Spearheaded file archiving initiatives, digitizing paper records for easy retrieval and improved data security measures.
Facilitated smooth office functioning through effective inventory management of office supplies and equipment.
Prepared and edited documents to produce precise, accurate and professional communication.
Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Sales/Security Assistant
Burlington Retail Stores
03.2020 - 01.2023
Security
Inventory
Stock/Clean Up Shelves
908-862-0745
Promoted a positive work environment through effective communication and teamwork among staff members.
Assisted other team members to achieve goals.
Trained new team members on procedures, customer service, and sales techniques.
Became familiar with products to answer questions and make suggestions.
Addressed guest needs, questions, or concerns to create optimum experience onboard.
Waiter, Cater Waiter
The Stone House
02.2013 - 03.2014
Set up
Clean up
Serve food & wine
Attending to customers’ needs
Waiter, Cater Waiter
Snuffy’s Pantagis Renaissance Restaurant
06.2011 - 12.2013
Set up
Clean up
Serve Food
Attending to customers’ needs
Waiter, Cater Waiter
The Red Knot Café
05.2013 - 07.2013
Set up
Serve food & wine
Clean up
Attending to customers’ needs
Lay off due to lack of work
Waiter, Cater Waiter
The Westwood
09.2012 - 12.2012
Set up
Clean up
Serve food
Attending to customers’ needs
Waiter
Kenilworth Inn
06.2011 - 09.2011
Set up
Clean up
Serving Food
Attending to customer’s needs
Office Clerk/Sales
Adoleo Worship
06.2010 - 09.2010
Answer phones
Maintain data base
Inside Sales
Lifeguard
Plainfield Recreation
06.2008 - 09.2008
Supervise children in summer camp
Perform lifeguard duties at pool
Camp Counselor
Plainfield YWCA
06.2007 - 09.2007
Supervise children
Supervise games and learning experiences
Education
Bergen Community College -
Bergen Community College
01.2013
Union High School - undefined
Union High School
06.2011
Rahway High School - undefined
Rahway High School
01.2010
Koinonia Academy -
Koinonia Academy
Plainfield, NJ
01.2008
Associate of Applied Science - Veterinary Science
CATCH Dog Training Academy
Madison, NJ
10-2025
Skills
Service excellence
Teamwork and collaboration
Multitasking and organization
Time management
Maintenance of office inventory
Customer Satisfaction
Light typing, filing
Data entry
Problem-solving
Clear communication
Attention to detail
Customer engagement
Taking orders
Self-discipline
Interactive communication skills
Flexible schedule
Integrity and honesty
Basic math
Leadership qualities
Resilience and persistence
Valid Driver's license
Willingness to learn
Reliability and punctuality
Awards
Arrow of Light Boy Scouts of America
Artist of the Year Plainfield Schools 2006
Timeline
Office Clerk
EversonRawls Consultants & The Nubian Cultural Center