Anthony Juarez
San Diego,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Back of House Team Member
Pizzeria Luigi
San Diego, CA
02.2022 - Current
- Operated the pizza oven, ensuring pizzas were cooked to order.
- Handled customer orders in a timely manner, ensuring accuracy of order.
- Prepared dough and sauce for pizzas according to recipes.
- Assisted in the preparation of ingredients for dishes, including washing, chopping and marinating.
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
Senior Internal Security Investigator
GEICO
Poway, CA
03.2022 - 09.2023
- Maintained detailed case log of all cases assigned to monitor progress and completion.
- Maintained organized records of all information and material pertinent to open investigations.
- Interviewed subjects, targets and witnesses for information verification and corroboration.
- Reported results of investigations with written observations and photographs, and produced final reports.
- Ran background checks of individuals to obtain data on character, financial status and personal history.
- Developed case plans and conducted comprehensive investigation tactics to obtain necessary evidence.
Total Theft Examiner
GEICO
Poway, CA
11.2019 - 02.2022
- Communicate with team members, policyholders, claimants and witnesses by telephone, email and written correspondence to gather facts of loss to aid in claim resolution.
- Researched and verified insurance policy coverage.
- Negotiated settlements with customers and lien holders paid out total loss settlements and obtained necessary documents to process titles for branding.
- Evaluated claims for possible fraud, contacting appropriate department for assistance and further investigation.
- Maintained detailed case log of all cases assigned to monitor progress and completion.
- Identified and obtained evidence to ascertain claim value.
- Conducted witness interviews to assist claim information gathering process.
- Reviewed, evaluated and adjusted claims to promote fair and prompt settlement.
Claims Service Representative
GEICO
Poway, CA
12.2018 - 11.2019
- Provided quality customer service to assigned, insured and claimants throughout claims process to deliver timely service to customers.
- Verified details with policyholders and requested additional information.
- Assisted claimants, providers and clients with problems or questions regarding claims.
- Examined claims, records and procedures to grant approval of coverage.
- Processed claims for payment or forwarded to appropriate personnel for further investigation
Education
Associate of Science - Forensic Technology
Grossmont College
El Cajon, CA05.2012
Skills
- Evidence Collection and Preservation
- Research Skills
- Skilled Interrogator
- Theft and fire Investigations Expertise
- Witness Interviews
- Fraud Investigations
- Records Handling
- Insurance Fraud Expertise
- Claims Processing
- Verbal and Written Communication
- Information Confidentiality
- Client Interviewing
- Decision Making
- Vehicle Damage Assessment
- Settlement Negotiations
- Coverage Assessment
- Liability Determination
- Claims Evaluation
- Regulatory Compliance
- Report Writing
Timeline
Senior Internal Security Investigator
GEICO
03.2022 - 09.2023
Back of House Team Member
Pizzeria Luigi
02.2022 - Current
Total Theft Examiner
GEICO
11.2019 - 02.2022
Claims Service Representative
GEICO
12.2018 - 11.2019
Associate of Science - Forensic Technology
Grossmont College
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