Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Anthony Kallas

Gulfport,MS

Summary

Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members. Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules. Hardworking employee enthusiastic about learning field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Focused and safety-conscious Driver with history of delivering packages for global logistics organizations. Top team member with strong stats and delivery performance. Observant at all times to avoid accidents or incidents. Responsible, brings great safety record, clean driving history and focus on customer satisfaction. Dependable in handling end-to-end deliveries without damages. Maintains clean, neat and professional vehicle. Physically fit Truck Driver works great with vans and other light delivery vehicles. Supports business objectives by reliably meeting delivery and pickup schedules. Multitasks and solves problems well to stay on top of fast-paced work. Experienced Commercial Truck Driver handles different types of loads with skill and efficiency. Motivated Delivery Driver specializing in operating dry-boxes, reefers, box trucks and semi tractor-trailer combinations. Current CDL license with Class A endorsement, as well as certifications in pallet jack and forklift operation.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Delivery Driver

F.E.B. Distributing
Gulfport, MS
06.2016 - 10.2021
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Delivered packages to customer doorsteps and business offices.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Fostered positive working relationships with regular customers.
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
  • Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
  • Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
  • Kept and studied detailed mileage and fuel reports to track overall fuel costs.
  • Created and submitted delivery and DOT logs.
  • Maintained organized, clean and professional vehicle to protect company reputation with customers.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Planned delivery routes and most efficient methods of distribution.
  • Kept detailed records of deliveries and money received from customers.
  • Mapped out destinations ahead of time to ascertain quickest and safest routes for delivery.
  • Minimized company liability and risks to loads by obeying traffic laws.
  • Reviewed routes and expected delivery time frames to determine order of deliveries.
  • Refilled truck after completing deliveries to return in ready-to-use condition.
  • Maintained contact with dispatching team and management for open communication about delays or other delivery issues.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Inspected load security and checked for damages.
  • Collected $[Amount] in payments for completed deliveries and services daily.
  • Maintained consistent on-time delivery record with orders arriving ahead of schedule.
  • Operated vehicles to move personal, business and industrial goods.
  • Managed daily transportation of materials.
  • Managed efficient unloading of freight, inspected merchandise and documented customer concerns for F.E.B.

Jewelry Sales Associate

Samuel's Jewelers
Casper, Wyoming
07.2013 - 11.2015
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Asked open-ended questions to determine exactly what customers required, available budgets and target recipient for each purchase.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Completed store opening and closing procedures as per company guidelines.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Provided dynamic service to customers through active engagement, direct eye contact, and well-honed listening skills.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Worked with other sales associates to deliver excellent customer service and cut wait times at registers.
  • Performed general maintenance and light cleaning of showroom.
  • Oversaw and processed payments made by credit and debit cards and cash and provided correct change if applicable.
  • Upsold warranties and purchase add-ons to customers to drive sales revenues and achieve sales goals.
  • Supported loss prevention goals by monitoring shopper behavior.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Developed extensive conflict resolution skills as result of diffusing tense situations with unhappy customers.
  • Replenished merchandise from inventory during downtime when stock became low.
  • Mentored new sales associates on store return policies and customer service techniques.
  • Tracked down hard-to-find merchandise at diverse locations.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Informed customers of upcoming promotions.
  • Reached status for selling in fine jewelry annually.
  • Named Top Sales Rep for Casper location, in sales per month.



Sales Associate

GNC - General Nutrition Centres
Casper, WY
03.2013 - 07.2013
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Processed product returns and assisted customers with other selections.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Maintained records related to sales, returns and inventory availability.
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.

Airborne Infantry

United States Army
Vicenza, Italy
03.2009 - 12.2010
  • Responded to emergencies with speed, efficiency and knowledgeable assistance.
  • Performed as fire team member during situational training exercises and infantry dismounted battle drills.
  • Patrolled designated coverage areas and evaluated terrain for defensive use.
  • Trained in use of tear gas, passive ordnance and explosives.
  • Led basic reconnaissance operations and reported enemy movements to commanding officers.
  • Produced reports on equipment status, incidences, personnel readiness and intelligence for superiors on [Timeframe] basis.
  • Instructed personnel in de-escalation and conflict resolution techniques for use in foreign national negotiations and cooperative actions.
  • Kept up-to-date on mission objectives by researching intelligence targets to understand significance in geopolitical context.
  • Achieved physical fitness evaluations and agility testing over.
  • Combat Infantry Badge
  • Parachutist Badge
  • Operation Enduring Freedom Medal
  • Various other medals

Education

High School Diploma -

Gulfport High School
Gulfport
05.2008

Skills

  • Efficiency and Time Management
  • Attention to Detail
  • Ability to Lift 50 Pounds
  • Dependability and Honesty
  • Customer Service
  • DOT Compliance
  • Valid Driver's License
  • Time Management
  • Vehicle Inspection
  • Heavy Lifting
  • Vehicle Cleaning and Maintenance
  • Traffic Laws and Regulations
  • Verbal and Written Communication
  • Inventory and Stocking
  • Fee Collection
  • Mileage Tracking
  • Licensing Requirements
  • Pre-Trip and Post-Trip Inspections
  • Teamwork and Collaboration
  • Customer Retention
  • Motor Vehicle Operation
  • Liftgate Operation
  • Basic Math Skills
  • Fluent in English
  • Scheduled Services
  • Insurance Requirements
  • Basic Housekeeping
  • Safe Vehicle Operations
  • Merchandise Replacements
  • Commercial Driving Experience
  • Driver Assistance
  • Inspecting Trucks
  • Signature Verification
  • Refund Processing
  • Safety
  • Familiarity with DOT Regulations
  • Pallet Jack Operation

Certification

Delivery Driver- Class A

Jewlery- DCA Certified Gemologist Certified

Timeline

Delivery Driver

F.E.B. Distributing
06.2016 - 10.2021

Jewelry Sales Associate

Samuel's Jewelers
07.2013 - 11.2015

Sales Associate

GNC - General Nutrition Centres
03.2013 - 07.2013

Airborne Infantry

United States Army
03.2009 - 12.2010

High School Diploma -

Gulfport High School

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Anthony Kallas