Anthony Kay
Houston,TX
Summary
Dedicated Funeral Director with expertise in compassionate communication and regulatory compliance. Proven ability to enhance service quality and client satisfaction through effective training and mentorship.
Overview
28
28
years of professional experience
Work History
Funeral Director
Pruitts in the Heights
Houston, TX
01.2007 - 01.2020
- Managed preparation and presentation of deceased, utilizing industry-standard embalming techniques and tools.
- Developed and maintained relationships with families, providing compassionate support during difficult times.
- Oversaw compliance with legal regulations and ethical standards in all aspects of funeral operations.
- Trained and mentored junior staff members on best practices in service delivery and client interaction.
- Implemented process improvements to enhance operational efficiency and service quality within the funeral home.
Funeral Director
Lockwood Funeral Home
Houston, TX
11.1998 - 12.2006
- Led community outreach initiatives, promoting awareness of services offered by the establishment.
- Analyzed feedback from families to continuously refine service offerings and improve client satisfaction levels.
- Assisted in the preparation of bodies for visitation or burial, adhering to strict standards of care.
- Established trust among clients by consistently delivering exceptional service while maintaining sensitivity towards their needs.
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
Funeral Director
Carl Barnes Funeral Home
Houston, TX
04.1992 - 10.1998
- Coordinated funeral services, ensuring seamless execution of ceremonies and adherence to family requests.
Education
Master of Science - Church Administration
Newburgh College of The Bible
Newburgh, IN12-2026
Master of Arts - Christian Counseling
Newburgh College of The Bible
Newburgh, IN12-2024
Associate of Science - Mortuary Science
Commonwealth Institute of Funeral Service
Houston, TX06-1993
High School Diploma -
High School For Law Enforcement And Criminal Justice
Houston, TX06-1991
Skills
- OSHA regulations
- Pricing structures
- Compassionate communication
- Regulatory compliance
Timeline
Funeral Director
Pruitts in the Heights
01.2007 - 01.2020
Funeral Director
Lockwood Funeral Home
11.1998 - 12.2006
Funeral Director
Carl Barnes Funeral Home
04.1992 - 10.1998
Master of Science - Church Administration
Newburgh College of The Bible
Master of Arts - Christian Counseling
Newburgh College of The Bible
Associate of Science - Mortuary Science
Commonwealth Institute of Funeral Service
High School Diploma -
High School For Law Enforcement And Criminal Justice