Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
22
22
years of professional experience
Work History
Operations Coordinator
Nordstrom
07.2024 - Current
Collaborated with area managers to evaluate needs and optimize operational plans.
Implemented troubleshooting, root cause analysis and issue resolution.
Provided direction and guidance to internal teams in order to achieve targets.
Oversaw day-to-day operations
Reported issues to higher management with great detail.
Warehouse Worker
Nordstrom
11.2014 - Current
Manager of Merchandisers
Glazer's Distributors
08.2003 - 06.2014
Developed and maintained relationships with customers and suppliers through account development.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Maximized performance by monitoring daily activities and mentoring team members.
Cross-trained existing employees to maximize team agility and performance.
Accomplished multiple tasks within established timeframes.
Managed and motivated employees to be productive and engaged in work.
Defined clear targets and objectives and communicated to other team members.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.