Anthony King
Philadelphia,PA
Summary
Motivated professional with a strong desire to leverage existing skills and pursue growth in a new role. Eager to contribute to a dynamic team and make a meaningful impact within an organization. Committed to delivering exceptional results through strategic thinking, problem-solving abilities, and effective communication. Adept at adapting to new environments and quickly acquiring new knowledge and skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Canvasser
Philadelphia Voter Registry
05.2023 - Current
- Developed relationships with coworkers new staff members, and existing staff members in team development
- Trained new employees in customer service script recitation, conflict resolution, and data entry practices
- Educated on a variety of topics related to political concerns
- Communicated with customers daily, provided friendly and courteous service, and answered questions
- Assist the with the enrollment of the Philadelphia voting registry application
- Educate the public on the importance of voting.
Customer Service Representative/Sales
Xfinity Retail
10.2022 - 07.2024
- Provide exceptional customer service to clients
- Utilize effective sales techniques to drive revenue
- Collaborate with sales team to achieve weekly targets
- Recommend appropriate services and products to meet customer needs
- Demonstrate strong communication skills in interacting with customers.
Account Manager
Verizon Wireless Premium Retailer
11.2021 - 10.2023
- Educated and informed customers about products and services
- Determined customer needs and recommended appropriate solutions
- Utilized sales techniques to meet and exceed sales targets
- Managed customer accounts and maintained strong relationships
- Provided exceptional customer service and support throughout the sales process
- Collaborated with team members to achieve team goals
- Utilized CRM software to track customer interactions and sales progress
- Upheld client privacy by removing all identifying information prior to any communication with a client
- Grew revenue by per year by identifying new customers and building long-term relationships
- Performed relationship-building activities with clients to increase customer retention rate.
Cashier Clerk
WINE AND SPIRITS
08.2010 - 12.2020
- Perform various operations on the cash register
- Perform inventory of the store
- Perform register count before and after hours of operation
- Maintain a clean and sanitary environment
- Developed relationships with new staff members and assisted existing staff members in their career development
- Upheld the highest standards of cleanliness and staff conduct.
Warehousing/Factory worker
People ready/Aerotek/Centric Staffing
08.2015 - 09.2015
- Make rounds sweep mop sanitize sanitize or operations floor in bathroom
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
- Maintained a clean and safe work environment
- Added value to the shipping department by creating a custom packing list for each order
- Assembled and applied appropriate drum components to products
- Completed checklists for incoming and outgoing shipments
- Trained new employees
- Performed demolition and restorations of various surfaces
- Restored and caulked exteriors of windows and doorways
- Patched and performed pointing and demolition duties while harnessed to a high rise swing.
Education
Communication -
Youth Build
Philadelphia, PA06.2005
Skills
- Customer service
- Communication skills
- Time management
Certification
- OSHA CERTIFIED
- FORKLIFT CERTIFIED
- GREEN RENOVATION CERTIFIED
- LEAD SAFETY CERTIFICATION
Timeline
Canvasser
Philadelphia Voter Registry
05.2023 - Current
Customer Service Representative/Sales
Xfinity Retail
10.2022 - 07.2024
Account Manager
Verizon Wireless Premium Retailer
11.2021 - 10.2023
Warehousing/Factory worker
People ready/Aerotek/Centric Staffing
08.2015 - 09.2015
Cashier Clerk
WINE AND SPIRITS
08.2010 - 12.2020
Communication -
Youth Build