Anthony King
Columbus
Summary
Professional technician with extensive hands-on experience in troubleshooting, maintenance, and repair of complex systems. Strong focus on team collaboration and achieving results. Reliable with adaptable skill set in diagnostics, electrical systems, and mechanical repairs. Known for effective problem-solving and delivering high-quality outcomes.
Overview
21
21
years of professional experience
Work History
Regional Facility Technician
Salon Lofts
11.2021 - Current
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Maintained meticulous records of maintenance activities, ensuring compliance with industry standards.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Researched and implemented new technologies and equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Diagnosed plumbing issues and implemented effective solutions to enhance system performance.
- Utilized diagnostic tools to identify leaks and resolve water pressure problems efficiently.
- Maintained, installed, repaired and altered piping systems, plumbing fixtures, traps and soil waste and vent pipes.
- Performed routine maintenance of plumbing systems in residential and commercial buildings.
- Installed, repaired and maintained water, gas and sewer systems.
- Collaborated with engineering teams to implement system upgrades and improvements.
- Installed electrical conduit and wiring for power, controls, and lighting.
- Tested wiring and other system parts for electrical flow and function.
- Performed preventive maintenance tasks to verify proper working condition of electrical panels and conduits.
- Assisted with emergency and scheduled shutdowns while performing regular electrical duties.
- Obtained measurements and readings using volt and ohm meters, meggers, IC testers, and dial indicators.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
- Traveled to job sites for both scheduled and emergency appointments.
- Kept accurate records of time and materials used for each job to compile into service reports.
Regional Facility Technician
NYSC
09.2017 - 08.2021
- Operated and maintained technical equipment to ensure optimal performance and reliability.
- Diagnosed and resolved equipment malfunctions, enhancing overall operational efficiency.
- Conducted regular inspections and preventative maintenance tasks to prolong equipment lifespan and functionality.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Increased equipment lifespan, performing preventive maintenance and timely repairs.
Membership Consultant
NYSC
05.2014 - 08.2017
- Perform all basic transactions including billing change, freezes, and club to club transfers.
- Consistently look for opportunities to gain new members and elevate service levels.
- Prospect for qualified leads and create traffic through mailers, referrals, outreach, etc.
- Develop relations within community and local small businesses by involving club in community events.
- Building networks of contacts through prospecting and referrals.
- Develop and maintain relationships with current members on a name to name basis.
- Handle member complaints and resolve issues promptly.
- Being knowledgeable of all products, programs and services and ensure prospects understand the value of TSI's role in helping them reach their fitness goals.
- Reach and surpass monthly sales projections.
Merchandiser
Great Plains Coca-Cola
06.2011 - 05.2014
- Merchandising store shelving, coolers and displays with products in assigned accounts.
- Rotate products in the back room and on the shelf.
- Transport products to and from back room to shelf location.
- Use equipment to transport products (power equipment, U Boats, hand trucks, pallet jacks, etc.)
- Display promotional material such as signs and banners in accounts.
- Keep back room stock in neat and orderly condition.
- Communicate store issues to store managers and Upper management.
- Build customer relationships at the store level.
- Service accounts during designated times established by management.
- Deliver customer service with communication, rapport building through attentiveness to customer needs.
- Proven Pioneering operating under minimal supervision (self-managing).
- Use hand held devices to write and input orders.
Sales Specialist
Radio Shack
09.2010 - 07.2013
- Greeting every customer with enthusiasm and energy.
- Serving and selling to multiple customers.
- Offering customers cutting-edge solutions in a friendly, confident and knowledgeable manner.
- Executing standards of store operation including stocking, cleaning, merchandising etc.
Customer Service Specialist III
Office Depot
09.2006 - 05.2011
- Responsible for providing an exceptional in-store customer service experience through proactively engaging with and working to make the customer satisfied in every interaction.
- Utilizing proven sales principles, interacting with every customer in their Specialized zone, and adjacent zones, as needed, to drive incremental sales.
- As a Service Specialist III I Fully understood all products and solutions within each department, that include Technology, CPD, and Furniture sales.
- Responsible for assisting with merchandise-related activities such as staging, merchandising, and price changes as directed by the Sales leader.
Lift Truck Operator
Mathis Brothers Furniture
07.2004 - 08.2005
- Pulling orders, packing and repacking products.
- Loading and Unloading merchandise for customers.
- Stocking merchandise and inventory management of 100,000sq ft facility.
- Maintaining excellent customer service while keeping warehouse area clean, also assisting in other departments in the warehouse as needed.
- Maintaining daily closing assignments and responsibilities; any other duties as directed by management.
- Conducted regular safety inspections to ensure equipment functionality and compliance with safety standards.
- Reduced product damages by carefully maneuvering lift trucks in tight spaces and congested areas.
- Assisted in inventory management, conducting regular stock checks using the lift truck to access high shelves.
Education
HC/HFO Certification - Hydrocarbon And Hydrofluoroolefin Refrigerants
Lincoln Technical Institute
Union, NJ07.2021
EPA 608 Universal Certification - Hvac Technology
Lincoln Technical Institute
Union, NJ07.2021
HVAC-R Certification - HVAC Technology
Lincoln Technical Institute
Union, NJ07.2021
Certification of Phlebotomy - Blood Specimens
Indian Vocational Institute
Muskogee, OK01.2004
License - Industrial Forklift Operator
Indian Vocational Institute
Muskogee, OK01.2003
High School Diploma - Basic education 12K
Muskogee High School
Muskogee, OK01.2003
Skills
- Attention to detail
- Multitasking and organization
- Customer service
- Works Well Under Pressure
- Written/Verbal communication
- Power Tools and Equipment
- Troubleshooting
- Installation and repair
- Preventive Maintenance
- Customer interaction
- Deadline oriented
- OSHA compliance
Timeline
Regional Facility Technician
Salon Lofts
11.2021 - Current
Regional Facility Technician
NYSC
09.2017 - 08.2021
Membership Consultant
NYSC
05.2014 - 08.2017
Merchandiser
Great Plains Coca-Cola
06.2011 - 05.2014
Sales Specialist
Radio Shack
09.2010 - 07.2013
Customer Service Specialist III
Office Depot
09.2006 - 05.2011
Lift Truck Operator
Mathis Brothers Furniture
07.2004 - 08.2005
Certification of Phlebotomy - Blood Specimens
Indian Vocational Institute
License - Industrial Forklift Operator
Indian Vocational Institute
High School Diploma - Basic education 12K
Muskogee High School
HC/HFO Certification - Hydrocarbon And Hydrofluoroolefin Refrigerants
Lincoln Technical Institute
EPA 608 Universal Certification - Hvac Technology
Lincoln Technical Institute
HVAC-R Certification - HVAC Technology
Lincoln Technical Institute
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