Anthony Kinsey
Palmetto,FL
Summary
Proven track record of enhancing utility performance and reliability at Suncoast Pebble through expert concrete finishing and fostering teamwork. Skilled in plumbing maintenance and delivering friendly customer service, consistently meeting project deadlines. Demonstrated ability to lead and improve efficiency, contributing to continuous improvement and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Utility Crew Member
Suncoast Pebble
02.2022 - Current
- Acid wash new construction pools
- Filling concrete mixer with cement and pebble. Then manually dumping the mixer
- Consistently met deadlines while adhering to strict quality standards, ensuring optimal utility performance and reliability for customers.
- Strengthened teamwork among crew members through effective leadership, constructive feedback, and fostering a positive work environment.
- Collaborated with supervisors to ensure timely completion of projects, maintaining consistent communication throughout the project lifecycle.
- Fostered a culture of continuous improvement within the team, encouraging crew members to share ideas for enhancing efficiency and effectiveness in daily tasks.
Plumber
Artic Air & Plumbing
08.2021 - 02.2022
- Repaired plumbing systems, components, and equipment.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Installed new piping systems in various types of buildings following local building codes and regulations.
- Performed regular maintenance on plumbing systems to prevent costly future repairs for customers.
Deli Clerk
Publix
01.2019 - 08.2021
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Sale Associate
T-Mobile
01.2017 - 01.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Customer Service
Publix
03.2015 - 02.2017
- Increased repeat business through exceptional customer service and relationship building.
- Provided exceptional customer service, addressing concerns and answering inquiries promptly.
- Delivered exceptional customer service, resolving issues promptly and professionally.
- Collaborated with team members to ensure seamless customer service experiences.
- Greeted incoming customers and provided reliable, friendly customer service.
Education
High School Diploma -
Braden River High School
Bradenton, FL05.2014
Skills
- Plumbing Maintenance
- Friendly Customer Service
- Power tool proficiency
- Hand tool expertise
- Concrete finishing
- Construction site safety
- OSHA Compliance
- Hazardous Material Handling
- Power Tool Operation
- Pressure Washing
- Equipment Operation
- Forklift Operation
- Heavy Equipment Operation
Timeline
Utility Crew Member
Suncoast Pebble
02.2022 - Current
Plumber
Artic Air & Plumbing
08.2021 - 02.2022
Deli Clerk
Publix
01.2019 - 08.2021
Sale Associate
T-Mobile
01.2017 - 01.2019
Customer Service
Publix
03.2015 - 02.2017
High School Diploma -
Braden River High School