Anthony Kirbos
Somerset,NJ
Summary
Dynamic Delivery Coordinator with a proven track record at Raymour & Flanigan, excelling in delivery tracking and schedule coordination. Enhanced operational efficiency through strategic routing and effective complaint handling. Proficient in Microsoft applications and delivery management software, fostering strong customer relationships and driving service quality improvements.
Overview
12
12
years of professional experience
Work History
Delivery Coordinator
Raymour & Flanigan
07.2024 - Current
- Coordinated delivery schedules to optimize routing and improve customer satisfaction.
- Communicated effectively with customers regarding delivery status and scheduling updates.
- Assisted in managing inventory levels to ensure timely fulfillment of orders.
- Collaborated with warehouse staff to streamline loading processes and reduce delays.
- Coordinated with Stores and other Service Centers to schedule deliveries and improve Customer satisfaction.
- Assist Stores and Service Centers with managing and troubleshooting new operating systems.
- Trained new team members on standard operating procedures for deliveries and customer service protocols.
- Monitored delivery performance metrics to identify areas for process improvement.
- Implemented feedback mechanisms to enhance service quality and address customer concerns promptly.
- Developed strategies for enhancing operational efficiency within the delivery department.
- Scheduled deliveries, monitored progress and communicated updates to customers.
- Managed, transmitted and filed delivery paperwork.
- Improved delivery efficiency by optimizing routing and scheduling processes.
- Oversaw vehicle maintenance schedules, ensuring all fleet vehicles were properly maintained and serviced as needed for reliable operation.
- Managed a team of drivers, providing training and support for optimal performance levels.
- Tracked delivery information, mileage, and fuel use while on shift.
- Reported suspected mechanical issues quickly to supervisor for remediation.
Furniture Repair Technician
Raymour & Flanigan
07.2017 - 07.2024
- Diagnosed furniture damage and implemented effective repair techniques to restore quality.
- Operated various hand and power tools for precise furniture restoration tasks.
- Collaborated with team members to streamline workflow and enhance repair efficiency.
- Trained junior technicians on best practices in furniture repair and safety protocols.
- Streamlined repair processes for increased efficiency and reduced turnaround time.
- Used advanced woodworking skills to craft custom replacement parts when necessary, ensuring seamless integration into existing furniture designs.
- Increased overall quality of repairs by implementing new methods and tools.
- Mentored junior technicians, sharing knowledge of industry best practices and advanced repair techniques.
Furniture Assembler
Raymour & Flanigan
07.2016 - 07.2017
- Assembled various furniture pieces, ensuring quality and safety standards were met.
- Collaborated with team members to optimize assembly processes and reduce workflow delays.
- Trained new employees on assembly techniques and company policies for efficient onboarding.
- Inspected finished products for defects, maintaining high-quality standards in output.
- Reduced assembly time for complex furniture pieces by implementing effective time management strategies.
Receiving Manager
Stop & Shop
04.2014 - 07.2016
- Oversaw receiving operations, ensuring timely and accurate processing of incoming inventory.
- Trained and mentored staff on efficient receiving procedures and safety protocols.
- Implemented process improvements that enhanced workflow efficiency within the receiving department.
- Collaborated with vendors to resolve discrepancies and streamline communication regarding deliveries.
- Unloaded, sorted and stored incoming merchandise.
- Verified deliveries against paperwork and contacted vendors to resolve discrepancies.
- Managed inbound receiving departments.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Developed strong relationships with vendors, resulting in better communication and reduced shipping errors.
- Gathered and processed merchandise returns.
- Optimized warehouse layout to maximize storage capacity while maintaining easy access for staff members.
Education
High School Diploma -
South Brunswick High School
Monmouth Junction, NJSkills
- Delivery tracking
- Schedule coordination
- Complaint handling
- Merchandise inspections
- Proficient in applications such as Microsoft Teams, Excel, Outlook, Word, as well as Bringg, Intellishift, Körber, and Netsuite
Timeline
Delivery Coordinator
Raymour & Flanigan
07.2024 - Current
Furniture Repair Technician
Raymour & Flanigan
07.2017 - 07.2024
Furniture Assembler
Raymour & Flanigan
07.2016 - 07.2017
Receiving Manager
Stop & Shop
04.2014 - 07.2016
High School Diploma -
South Brunswick High School