Global Information Security Lead/Application Manager
Bank of America
09.2012 - Current
Global Information Security Team Operations Lead
Primary Focus: App manager for team of 12 with 170+ policies and system functions of 200+ server farm for DIM & DAR Symantec DLP currently version 16
Architect Design implement environment for maximum efficiency and reduction of false positives
Advise Forensic team's capabilities for detection best practices regarding capabilities
Architect/ implement future DLP solutions around Network growth and process change
SME for Access Management SSO, Econnects, Permission Catalog, Venafi Cert management and PowerShell automation
Sr Desktop Security Engineer
TD Ameritrade
Jersey City, NJ
01.2011 - 04.2012
Lead engineering role for security systems protecting 10,000 clients, VDI, NAS, and server farms with McAfee, Symantec SEP & DLP, Disk Encryption, SEP 11
Change control lead for Group Policy, 2007 SCCM deployment of patches and software deployment
3rd level Desktop support
24/7 on call support of critical systems
Desktop Security Engineer
Verizon Wireless
Branchburg, NJ
07.2006 - 01.2011
Provide executive, tier 3 desktop support, and escalation for 12,000 machines
Engineer company applications – VPN, Symantec Enterprise, Vault Enterprise, PGP, RSA (Radius), SCCM deployment with VB scripts, desktop imaging with RIS
Manage desktop related security issues including vendor access, special user circumstances, company compliance, and elimination of rogue/infected appliances
Direct project design, train and facilitate 38-member Operations Desktop Support
Design and enforce documentation for company end user policies and guidelines
Identify Help Desk problematic issues and develop better processes to reduce call load
Work with corporate IDS security, and forensics for sensitive issues
Desktop/Network Specialist
Tek Systems Consulting Company
Schaumburg, IL
12.2000 - 07.2006
Maintained customers’ business systems including network printers, PC midrange systems, switches, and routers
Installed and repaired server hardware equipment and operating systems
Assisted customers with software or hardware problems
Developed and organized clients’ record management systems
Engineered remote Clustered SQL Database Servers
Administered Windows 2000/2003 Enterprise Servers, GroupWise, Exchange, Domain Group Policy, MSI creation, Citrix, Security Patches, Antivirus software, RIS
Managed several projects involving XP/2000 computer rollouts
Installed fiber optics and power for DMS 10, 100 OC48 switches
Network Administrator
Ascott Transcription Services
Cedar Rapids, IA
06.1999 - 12.2000
Designed and maintained complete multiple NT Server Network environment for a 40-employee company including IIS, Exchange, VPN, and custom routing configuration
Managed design and implementation of a website for the company
Held responsible for all data integrity and recovery efforts
Supervised workflow of transcription documents to offsite users
Worked with management at customer sites to ensure security of data
Operated ongoing updates and training of employees to fulfill customer needs
Desktop Support Specialist
Aarons Automotive
Springfield, IL
07.1998 - 06.1999
1 of 3 members of IS staff to support NT server-based WAN/LAN of 300 computers
Supported a domain with 7 servers including web and Exchange email system
Initiated and completed all Y2K compliant efforts
Held accountable for hardware purchasing of new machines
Responsible for 24-hour end user support for all software and NT administration
Senior Help Desk
Rockwell International
Cedar Rapids, IA
12.1996 - 07.1998
Designed and streamlined new processes for call handling and tracking
Interacted with and directly supported top-level management
Recruited and trained a total of 12 new contractors
Supervised and reported helpdesk call closure levels
Timeline
Global Information Security Lead/Application Manager
Global Senior Manager IT Infra, Information Security & Global Architecture at DHL Freight ForwardingGlobal Senior Manager IT Infra, Information Security & Global Architecture at DHL Freight Forwarding