Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. An accomplished Retail Sales Manager offering over 14 years in boosting performance momentum and exceeding sales quotas.
Overview
31
31
years of professional experience
Work History
Store Sales Manager
C. D. Peacock
Oakbrook, IL
02.2008 - Current
First Assistant Manager to break both the $1 million and $2 million dollar threshold in yearly personal sales.
Offer hands-on assistance to customers, assessing needs and making the customer feel welcomed and heard.
Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Have a great amount of product knowledge of both watches and jewelry
Responsible for coaching employees and train on methods for handling various aspects of sales, complicated issues and difficult customers.
Diamond Manager/Sales
Christian Bernard
Schaumburg, IL
05.2006 - 02.2008
Sold 30+ diamonds for the 2007 year
Continually researched sales trends to find proper diamond inventory for our location.
Worked with multiple vendors when buying diamonds to maintain maximum profit while pricing to beat any competition.
Responsible for selecting and purchasing all diamonds for store inventory and special events.
Responsible for training of all new employees and managers.
Assistant Manager
Movado Group, Inc
Chicago, IL
04.2004 - 05.2006
Top producing sales associate of both Movado watches & diamonds
Coordinated and executed high gross profit customer appreciation event while staying 20% under budget
Promoted to key holding manager and repair coordinator within a year of hire.
Increased repair profits by 16% while decreasing turn around time by half within 3 months
Continually surpassing both monthly and annual sales goals.
Sales Associate
Helzberg Diamonds
Wheaton, IL
03.2000 - 04.2004
Exceeded hourly sales rate by over 33%
Top divisional extended warranty sales for 2 months running.
DCA Diamond certified
Engaged with customers to effectively build rapport and lasting relationships.
Armor / Supply Specialist
United States Army Reserves
Chicago, IL
04.1998 - 04.2006
Managed all weapons and tactical supplies for the battalion
Earned multiple commendations for numerous outstanding achievements
Developed excellent leadership, self-discipline, and personal responsibility skills
Maintained equipment for deployment readiness.
Reviewed supply policies, plans and procedures to resolve issues impacting logistics operations and supply accountability.
Finance and Insurance Director/Sales Manager at Peacock Ford (Peacock Automotive Group)Finance and Insurance Director/Sales Manager at Peacock Ford (Peacock Automotive Group)