Security-focused and diligent officer with experience in leadership roles, skilled at protecting personnel and premises while retaining a professional demeanor. Responds and acts appropriately to situational assessments, including criminal acts, fire and medical emergencies while remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using a keen eye for detail.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Armed Security Officer
Cleveland Clinic Florida
09.2021 - Current
Respond quickly to incidents and assess the situation for security concerns.
Maintain a neat and professional demeanor both on and off duty.
Display compassion and empathy towards all patients and visitors within the facility as to foster an open and friendly environment.
Write detailed and accurate reports of all safety incidents that occur on or within facility grounds.
Perform hourly patrols of campus buildings, parking lots and facility grounds.
Complete interior and exterior building patrols to spot and investigate concerns.
Reduce vandalism and criminal activity by keeping a close eye on premise through frequent patrols and remote camera monitoring.
Check personnel ID badges and issued temporary badges to visitors.
Scan personnel and packages entering the Emergency Department using hand-held wands and magnetometers to protect building, assets, and individuals.
Monitor and authorize entrance of visitors and employees to maintain security of premises.
Maintain proficiency in use of assigned firearm, baton, and restraint devices via frequent training on personal time and yearly professional license recertification.
Act as a mediator during safety related incidents between caregivers, patient, and visitors as to ensure the best possible outcome for all parties involved.
Conduct training exercises and lessons for staff regarding emergency procedures such as fire drills, severe weather, and active shooter scenarios.
Bartender/Barback
Mulligan's Beach House
08.2013 - 11.2021
Kept bar presentable and well-stocked to meet customer needs.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Trained new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
Recruited and trained new bartenders and barbacks from within the company to ensure quality service.
Consulted with managers to organize special events and promotions.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Set up bar for operation, obtained cash bank and stocked service bar.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Assisted servers with specialty drinks orders by preparing on-demand items without delay.
Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
Room Service Aid
Cleveland Clinic Florida
12.2019 - 09.2021
Complete orders with speed and accuracy, maintaining exceptional service standards each day.
Maintain a polite and professional demeanor and assist patients in a compassionate manner where appropriate.
Prepare patient meals on the service line and deliver them in a timely and efficient manner while expressing the core values of Cleveland Clinic.
Cleared dishes, trays and carts from rooms with discretion and a degree of professionalism.
Meet patients' needs by delivering meals and snacks and retrieving additional items.
Assist patients who need assistance with repositioning so they may be more comfortable while enjoying their meal.
Restock service line so the oncoming shift can be prepared for success.
Maintain cleanliness of service line in the kitchen as well as other common areas.
Correctional Officer Sergeant
Florida Department Of Corrections
10.2016 - 03.2019
Completed daily housing logs and delegated tasks to officers under my command.
Handled inmate counts and searches for missing inmates.
Verified all prison staff and visitors carried proper identification and had no contraband before entering institution.
Certified as a member of institution's Designated Armed Response Team (DART), a unit which often dealt with volatile situations such as riots and hostage situations.
Lead and supervised squads of officers as a Sergeant in both open population and disciplinary confinement housing units.
Oversaw internal security of the institution, monitoring inmates, visitors and employees for signs of suspicious behavior.
Supervised all areas where inmate activity would occur, including but not limited to dining halls, outdoor recreational areas, inmate canteen shops and inmate housing units.
Coordinated effective responses to emergency situations arising in different locations within the prison.
Inspected housing cells and directed teams to complete in-depth searches for contraband or damage to facility.
Cultivated and maintained climate of mutual respect and understanding to provide a safe environment for staff and offenders.
Trained daily with institution's DART team to ensure efficiency and preparedness for a variety of situations that may occur.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity while on the job.
Wrote disciplinary reports and incident reports accurately and efficiently.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Used critical thinking to break down problems, evaluate solutions and make decisions both during regular operations and in intense situations.
Handled varying challenging situations with ease.
Education
Associate Of Science - Criminal Justice
Indian River State College
Ft. Pierce, FL
06.2016
New York State High School Regents Diploma - High School Education
Ward Melville Senior High School
East Setauket, NY
06.2013
Skills
Operations experience in a leadership position in both a law enforcement and security setting
Commanded and lead anywhere from two (2) to over twenty (20) Officers at Martin Correctional Institution as a Sergeant, depending on the post I was assigned to
Was often the leader of my correctional institution's Designated Armed Response Team (DART), where I must be able to make clear and decisive decisions while under stress in intense situations
Frequently substitute as Security Supervisor on both day and night shifts across multiple Cleveland Clinic Florida hospitals as needed
1st Degree Black Belt in Shorinjiryu Kenkukai Karate, with experience teaching new and veteran students alike
Certified Correctional Officer via the Florida Department of Law Enforcement and holder of both Class D and G Security Licenses
Basic Life Support (BLS/CPR) certified by American Heart Association
Over a decade's experience of working in a public service setting, often times in a leadership role and providing quality and professional service
Accomplishments
Achieved the rank of Sergeant within the Florida Department of Corrections in 2018 after demonstrating the qualities required for a leadership role required in law enforcement.
Supervised team of anywhere from two (2) to over twenty (20) officers in the Florida Department of Corrections.
Achieved the rank of 1st Degree Black Belt in Shorinjiryu Kenkukai Karate and demonstrated proficiency of skill and character required of said rank after over 8 years of training.
Graduated from Indian River State College with an Associate of Science in Criminal Justice as an A student in 2016.
Certification
Certified Correctional Officer - Achieved in 2017
Class D Unarmed Security License
Class G Armed Security License
Associate of Science in Criminal Justice - Achieved in 2016
1st Degree Black Belt in Shorinjiryu Kenkukai Karate
Basic Life Support (BLS/CPR) via the American Heart Association
Timeline
Armed Security Officer
Cleveland Clinic Florida
09.2021 - Current
Room Service Aid
Cleveland Clinic Florida
12.2019 - 09.2021
Correctional Officer Sergeant
Florida Department Of Corrections
10.2016 - 03.2019
Bartender/Barback
Mulligan's Beach House
08.2013 - 11.2021
Associate Of Science - Criminal Justice
Indian River State College
New York State High School Regents Diploma - High School Education
Manager of Advanced Practice Providers for Surgical Services at Cleveland Clinic FloridaManager of Advanced Practice Providers for Surgical Services at Cleveland Clinic Florida