ANTHONY Laos
Phoenix,AZ
Summary
Accomplished management professional with a focus on customer satisfaction and operational efficiency. Skilled in conflict resolution and team management, driving business goals through effective communication and collaboration. Extensive experience in hospitality, ensuring smooth operations and exceptional guest experiences.
Overview
3
3
years of professional experience
Work History
Project Manager
Creative Designs In Lighting
Scottsdale, Arizona
04.2023 - Current
- Collaborated with clients to establish clear project requirements and expectations.
- Maintained comprehensive project plans, timelines, and budgets for effective tracking.
- Coordinated resource allocation across multiple teams to achieve project goals.
- Executed property inspections to enforce quality standards and safety regulations.
- Assisted in construction and maintenance by operating heavy machinery.
Floor Manager
Pretty Decent Concepts
Phoenix, Arizona
09.2022 - 09.2024
- Collaborated with management to address operational challenges and streamline processes.
- Resolved customer complaints or escalated them as necessary for further resolution.
- Managed store opening and closing procedures to optimize store readiness and maintain strict financial controls.
- Assigned tasks to team members in accordance with their skillset.
- Provided training and guidance to new employees regarding store policies and procedures.
- Performed quality assurance procedures to deliver products and services that met standard grade.
Genereal Manager
Genuine Concepts
Phoenix, Arizona
04.2023 - 09.2023
- Facilitated training sessions for new hires to uphold company standards and culture.
- Managed daily business operations, including budgeting, staffing, scheduling, and inventory control.
- Tracked monthly sales and generated reports to support business development initiatives.
- Engaged with vendors to negotiate favorable terms and maintain strong business relationships.
- Ensured compliance with local health regulations regarding food safety standards.
- Monitored financial performance to identify opportunities for cost savings and revenue enhancement.
Education
American Institute of Interior Design
Fountain Hills, AZAviation Mechanics
Pima Community College
Tucson, AZSkills
- Management adaptability
- Organizational efficiency
- Precision and accuracy
- Clear communication
- Trustworthiness and dependability
- Operational proficiency
Timeline
Project Manager
Creative Designs In Lighting
04.2023 - Current
Genereal Manager
Genuine Concepts
04.2023 - 09.2023
Floor Manager
Pretty Decent Concepts
09.2022 - 09.2024
American Institute of Interior Design
Aviation Mechanics
Pima Community College
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