Anthony Lara
Lancaster,CA
Summary
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Instacart Shopper
Instacart
01.2020 - Current
- Streamlined grocery selection process to enhance customer satisfaction.
- Utilized mobile app for real-time order updates and efficient shopping routes.
- Coordinated with multiple retailers to ensure product availability and quality standards.
- Delivery
Patient Access Registration
Providence Holy Cross Medical Center
12.2023 - 11.2024
- Patient Registration/Pre-Registration
- Insurance Verification
- Collect Copays
- Emergency Medical application
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
PURCHASER/COMPANY DRIVER
Xevichez Sushi Bar
04.2020 - 05.2022
- Order fish, produce, and all restaurant supplies for all 3 locations
- Deliver products to every location
- Maintain every restaurant has all supplies they need
- Work on getting the correct prices and lowest price
DRIVER
Lyft
07.2019 - 03.2020
- Lyft Driver
BILLING CLERK
Destinations to Recovery
04.2018 - 11.2019
- Insurance Claims
- Appeals
- Payments
- Verify Benefits
- Patient Registration
ACCESS CARE REP
Dignity Health Northridge Medical Center
01.2017 - 04.2018
- Patient Registration
- Verify Insurances
- Collect Co-Payments
- Data Entry
MEDICAL BILLER
Primex Clinical Labs
01.2013 - 12.2016
- Verify Insurances
- Receive Patient Calls
- Collect Payments
- Work with insurance payments
- Data Entry
Barista
Dunkin' Donuts
06.2015 - 12.2015
- Prepared and served high-quality beverages, ensuring customer satisfaction.
- Operated coffee equipment efficiently to maintain consistent beverage quality.
- Handled cash transactions accurately and managed point-of-sale system effectively.
- Trained new staff on beverage preparation techniques and customer service standards.
Education
General ED Business
COLLEGE OF THE CANYONS
Valencia, CA01-2019
Skills
- Microsoft
- Excel
- Computer
- Strong work ethic
- Reliability and punctuality
- Quick learner
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Patient Access Registration
Providence Holy Cross Medical Center
12.2023 - 11.2024
PURCHASER/COMPANY DRIVER
Xevichez Sushi Bar
04.2020 - 05.2022
Instacart Shopper
Instacart
01.2020 - Current
DRIVER
Lyft
07.2019 - 03.2020
BILLING CLERK
Destinations to Recovery
04.2018 - 11.2019
ACCESS CARE REP
Dignity Health Northridge Medical Center
01.2017 - 04.2018
Barista
Dunkin' Donuts
06.2015 - 12.2015
MEDICAL BILLER
Primex Clinical Labs
01.2013 - 12.2016
General ED Business
COLLEGE OF THE CANYONS