Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
19
19
years of professional experience
Work History
Driver Trainer
Waste Management
09.2023 - Current
Enhanced safety compliance by operating heavy equipment under OSHA and DOT regulations.
Collaborated with supervisors to optimize routes and establish best practices for efficiency.
Trained new drivers on equipment operation and effective use of attachments.
Promoted company values and compliance standards as a representative of the organization.
Assessed driver performance and provided feedback for ongoing improvement initiatives.
Ensured adherence to safety standards during training to maintain operational consistency.
Information Technology Support Specialist
New Bethel
05.2007 - Current
Set up staff workstations with PC's, Mac's, and laptops
Ensured network system and data availability and integrity through preventative maintenance and upgrades
Assists in technical troubleshooting, diagnosing, and applied solutions to increase efficiency
Provide desktop support for end users with computer issues in person and on the phone
Provided technical support for hardware and software issues, ensuring minimal downtime for users.
Labor Crew Chief II
City of Charlotte
12.2020 - 05.2023
Ensured compliance with waste management regulations and hazardous materials transportation.
Motivated and managed a team of 50 employees for enhanced productivity.
Achieved timely completion of multiple tasks within established deadlines.
Mediated staff conflicts by actively listening and facilitating resolution.
Monitored business performance, identifying improvements and implementing necessary adjustments.
Trained team members for role flexibility and operational efficiency.
Enforced safety protocols to safeguard crew members during operations.
Improved crew productivity through strategic process enhancements.
Tracked driver performance metrics to ensure safety and productivity.
Maintained high customer satisfaction by addressing needs and resolving concerns.
Equipment Operator Sr.
City of Charlotte
10.2010 - 12.2020
Enhanced operational efficiency by skillfully operating various heavy equipment.
Collaborated effectively with team operators to ensure safe equipment operation.
Acquired expertise in diverse equipment and attachments for team requirements.
Conducted thorough maintenance and cleaning of equipment post-job for optimal performance.
Ensured truck was fully fueled and compliant before departing the yard.