Summary
Overview
Work History
Education
Skills
Timeline
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Anthony Leavy

Yukon

Summary

Dynamic technician with a proven track record at CACI, excelling in troubleshooting and customer service. Recognized for enhancing customer satisfaction through efficient problem resolution and fostering a culture of continuous improvement. Skilled in utilizing power tools and equipment while demonstrating exceptional attention to detail and effective communication.

Overview

1
1
year of professional experience

Work History

Technician

CACI
09.2024 - Current
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
  • Fostered culture of continuous improvement, encouraging innovation and efficiency in technical processes.
  • Reduced response times to technical issues, implementing prioritized troubleshooting protocol.

Education

Graduate Certificate - Software Development And Programming

Francis Tuttle
Oklahoma City, OK
05-2025

No Degree - Cyber Security

Oklahoma Christian University
Edmond, OK
04-2025

High School Diploma -

Putnam City High School
Oklahoma City, OK
05-2021

Skills

  • Attention to detail
  • Customer service
  • Works Well Under Pressure
  • Multitasking and organization
  • Power Tools and Equipment
  • Written/Verbal communication
  • Troubleshooting
  • Customer interaction
  • Work Planning and Prioritization
  • System troubleshooting
  • Relationship building
  • Documentation and reporting

Timeline

Technician

CACI
09.2024 - Current

Graduate Certificate - Software Development And Programming

Francis Tuttle

No Degree - Cyber Security

Oklahoma Christian University

High School Diploma -

Putnam City High School

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Anthony Leavy