Anthony Lee
MINNEAPOLIS,MN
Summary
Entrepreneurial professional offering progressive experience in operations leadership. Skilled at identifying and implementing process improvements to drive efficiency and productivity. Motivating leader with proven success managing cross-functional teams.
Overview
12
12
years of professional experience
Work History
Vice President
Paul's Aquatics, LLC.
Maple Grove, MN
05.2021 - Current
- Developed and executed strategic plans to support the vision of the organization.
- Negotiated contracts with vendors for services, products and supplies.
- Managed financial operations, overseeing budgeting, forecasting and financial analysis activities.
- Maintained relationships with key stakeholders by attending meetings and responding promptly to inquiries or requests for information.
- Analyzed market trends to identify opportunities for growth within existing markets or new ones.
- Followed all pertinent guidelines for non-native plants and animals
- Responded promptly to customer inquiries about product availability or special orders.
- Cleaned and sanitized equipment and surfaces to protect animal and staff health.
- Regularly inspect and monitor the health of freshwater aquariums, fish, and other aquatic life.
- Performed routine maintenance tasks on tanks such as cleaning filters and gravel vacuuming.
Sales Consultant
Schmelz Countryside Volkswagen
MINNEAPOLIS, MN
07.2022 - 11.2022
- Developed and maintained relationships with clients to increase sales revenue.
- Provided detailed product information to customers, including features, prices, and availability.
- Resolved customer complaints and inquiries in a timely manner.
- Attended trade shows and conferences to promote products and services.
- Performed cold calls to prospective customers to introduce company offerings.
- Maintained accurate records of all sales activities in the CRM system.
- Ensured customer satisfaction by providing follow-up support after purchases.
Business Development Service Coordinator
Maplewood Toyota
Maplewood, MN
08.2016 - 10.2016
- Coordinated service schedules and appointments with clients.
- Handled incoming calls and inquiries from customers regarding services offered.
- Enhanced internal databases with latest customer details
- Monitored email and phone communication to provide prompt responses and solutions.
- Liaised between client and service advisors to keep parties fully informed.
Security Officer
Guardsmark Security
Edina, MN
11.2013 - 12.2014
- Checked for safety hazards and took corrective action when necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Enforced access control measures in accordance with established procedures.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
Rental Agent
Luther Automotive Group
Saint Louis Park, MN
02.2013 - 11.2013
- Verified rental eligibility by checking driver's license, insurance card, credit card information, and other required documents.
- Provided detailed explanation of rental policies and procedures to customers.
- Performed regular inspections of vehicles prior to rentals to ensure safety and cleanliness standards were met.
- Returned vehicles to designated areas after rentals were completed according to established procedures.
- Ensured proper maintenance of rental fleet by scheduling regular service appointments as needed.
- Monitored fuel levels in vehicles before and after each rental period.
- Ensured that vehicle information was updated in the system accurately.
- Operated motor vehicles as needed to move cars around the lot or transport customers.
- Received customer vehicles for service and parked them in designated areas.
- Transported completed vehicles back to the customer's residence or place of business.
- Supported parts department with deliveries and pickups.
- Assisted with snow removal and management of winter upkeep.
Skills
- Corporate Branding
- Market Research
- Graphic and Media Design
- Adobe Creative Suite (Photoshop, Illustrator, Dreamweaver)
- Community Networking
- Web technologies and services
- CRM proficiency
- Time Management
- Computer Proficiency and Microsoft Office
Timeline
Sales Consultant
Schmelz Countryside Volkswagen
07.2022 - 11.2022
Vice President
Paul's Aquatics, LLC.
05.2021 - Current
Business Development Service Coordinator
Maplewood Toyota
08.2016 - 10.2016
Security Officer
Guardsmark Security
11.2013 - 12.2014
Rental Agent
Luther Automotive Group
02.2013 - 11.2013