Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Construction Project Coordinator/Sales Administrator
Direct Residential Communities
Atlanta, GA
06.2022 - Current
Coordinated with contractors, architects and engineers to ensure project objectives were met on time and within budget.
Created daily logs documenting activities at job sites as well as any changes made during the course of a project's development.
Resolved conflicts among contractors or subcontractors in order to maintain successful completion timelines.
Managed change orders issued by clients or other relevant parties throughout the duration of a project.
Developed and coordinated construction schedules to meet or exceed company goals.
Drafted letters or emails communicating updates on progress or delays related to ongoing projects.
Facilitated communication between clients, lenders, attorneys, title companies and other parties related to a transaction.
Organized files containing important information about each client's transaction including financing details, inspection results and appraisal reports.
Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Responded to customer issues to provide immediate resolution and improve retention.
National Account Program Manager
Century Fire Protection LLC
Duluth, GA
10.2019 - 06.2022
Managed program budgets and timelines, ensuring projects stayed on track and within allocated resources.
Managed multiple accounts simultaneously for Fire Life Safety projects and inspections.
Coordinated with internal stakeholders to ensure successful implementation of the program initiatives.
Communicated regularly with external partners to ensure alignment of strategies and goals.
Maintained positive relationships with vendors by monitoring their performance against agreed upon contractual terms.
Produced thorough, accurate and timely reports of project activities.
Resolved customer inquiries and complaints requiring management-level escalation.
Monitored progress of contractors performing work on site ensuring that all work is completed according to specifications.
HVAC Project Coordinator
Stuart Pro Heating and Air
Buford, GA
07.2007 - 07.2019
Managed HVAC units installations from start to finish.
Created and executed project timelines with new construction installations.
Ensure timely executed and implementation of every aspect of project Monitors and reports on the progress of the project to all appropriate departments.
Resolved conflicts among team members by providing creative solutions that addressed all parties' needs.
Contributed ideas towards process improvements that would increase efficiency or productivity levels.
Ensure project documents and permits were completed prior to installation.
Assist custom service department with HVAC issues and other tasks as they arise
Managed communication channels between various teams involved in the execution of complex projects.
Provided direction, guidance and support to team members throughout the duration of projects.
Education
Associate of Science - Information Technology
Chattahoochee Technical College
Marietta, GA
04-2020
Skills
New Construction
Subcontractor coordination
CSM Management
Financial Administration
Project Planning
Attention to Detail
Stakeholder Communications
Schedule Management
Schedule Coordination
Project Reporting
Project monitoring
Project Scheduling
Project Management
Certification
Licensed Notary- Certificate of Appointment of Notary Public- Cobb County, GA 2023
Priority Management-First Service Skill Development -2021
Microsoft Project Fundamentals- GoSkills- Jan 2024
Project Management Basics- GoSkills- Nov 2022
Affiliations
Head Football Coach-( Volunteer) i9 Sports
Food Bank Volunteer- Atlanta Community Food Bank
References
References available upon request.
Timeline
Construction Project Coordinator/Sales Administrator
Direct Residential Communities
06.2022 - Current
National Account Program Manager
Century Fire Protection LLC
10.2019 - 06.2022
HVAC Project Coordinator
Stuart Pro Heating and Air
07.2007 - 07.2019
Associate of Science - Information Technology
Chattahoochee Technical College
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