Anthony Levell
Wichita Falls,TX
Summary
Having been a successful salesperson for over 15 years, I was promoted to Training, Recruiting and Hiring Manager in January 2015, a position which I held until November 13, 2023. I had two primary goals which I accomplished. First, I developed, implemented and oversaw a recruiting and hiring process which helped locate the best people for the job by focusing on prior performance rather than just on prior experience. Second, I developed, implemented, and oversaw a new hire and ongoing training program designed to equip customer-facing associates - salespeople, managers, advisors, and receptionists - for success. Applying due diligence to the recruiting and hiring process and to the new hire and ongoing training process resulted in one of the lowest turnover rates among automotive salespeople in the nation, 35-39%, while the national average was 80+%. I believe that an organization which unflinchingly prioritizes Truth, the Golden Rule, Positive Attitude with both Customers and Coworkers, Value Exceeding Cost, Excellence, Exceeding Customer Expectations, and Positive Community Impact will not just do well, but will thrive. I seek to help a company implement these values throughout the organization.
Overview
25
25
years of professional experience
Work History
Training Manager and Recruiting Specialist
Foundation Automotive Of Wichita Falls
02.2022 - 11.2023
- Developed and implemented comprehensive training program to increase employee productivity and morale.
- Collaborated with other departments to align training programs with organizational goals and objectives.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Monitored and evaluated training performance to determine quality and cohesiveness.
- Developed and conducted training for salespeople, managers, service advisors, and receptionists
- Developed, implemented, and oversaw thorough recruiting, interviewing, and hiring process
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Organized and edited training manuals, multimedia visual aids, and other educational materials.
- Trained new hires to perform cross-training exercises with experienced workers.
- Assisted in development of employee assessments to measure training value.
- Coordinated technical training and personal development classes for staff members.
Training and Hiring Manager
Patterson Auto Group
01.2015 - 02.2022
- Oriented newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements.
- Determined required job seeker qualifications for potential interview by reviewing and evaluating resume and application information.
- Developed relationships with potential job candidates to promote effective communication throughout hiring processes.
- Partnered with HR team to outline and define position requirements in accordance with company needs.
- Produced and analyzed production or results from job descriptions and advertisements, prescreening protocols, interview questionnaires and post-interview assessments.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Trained managers, salespeople, service advisors, and receptionists
Sales Professional
Patterson Auto Group
10.1998 - 12.2014
- Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.
- Implemented effective networking strategies and elevated new business opportunities.
- Applied prospecting expertise to generate and pursue leads, setting up appointments and site visits to maintain budding relationships.
- Conferred with existing and potential customers to assess requirements and propose optimal solutions.
Education
Master of Arts - Theology
Southwestern Baptist Theological Seminary
Fort Worth, Texas05.1988
Skills
- Coaching New Staff
- Training Oversight
- Developing and Implementing Effective Recruiting Strategies
- Developing and Implementing Effective Phone and In-Person Interviews
- Developing and Implementing Effective Final Stage Hiring Strategies
- New Hire On-Boarding
- Developing Curriculum
- New Employee Training
- Course Planning
- Leadership Training
- Classroom Instruction
- Developing Strategies for Associate Retention
- Course Design
- Written and Oral Communication
- Small Group Instruction
Timeline
Training Manager and Recruiting Specialist
Foundation Automotive Of Wichita Falls
02.2022 - 11.2023
Training and Hiring Manager
Patterson Auto Group
01.2015 - 02.2022
Sales Professional
Patterson Auto Group
10.1998 - 12.2014
Master of Arts - Theology
Southwestern Baptist Theological Seminary