Anthony Lira
Bellingham
Summary
Dynamic General Manager at Los Cabos Inc. with a proven track record in strategic planning and employee development. Expert in financial analysis and vendor management, I successfully enhanced operational performance and client satisfaction. My leadership fostered a motivated team, driving revenue growth and improving service quality in a fast-paced environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
General Manager
Los Cabos Inc.
Ferndale
09.2024 - Current
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Delegated work to staff, setting priorities and goals.
- Performed routine audits of internal controls in order to maintain accuracy of financial records.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Developed service and sales strategies to improve retention and revenue.
- Oversaw product development initiatives from concept through completion stages.
- Supervised employees through planning, assignments, and direction.
- Analyzed market trends to inform business decisions and strategies.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Conducted testing of software and systems to ensure quality and reliability.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Completed day-to-day duties accurately and efficiently.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Created schedules and monitored payroll to remain within budget.
- Recruited, trained and empowered employees to achieve key performance indicators.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
Store Manager
La Gloria (3 different locations)
Everson
05.2018 - 02.2024
- Processed daily paperwork and balanced register drawers to ensure accurate financial records.
- Managed inventory tracking and conducted physical counts to reduce loss.
- Reconciled cash and balanced sales to facilitate opening and closing operations.
- Exceeded team goals by implementing customer service initiatives and resolving issues.
- Prepared deposits in alignment with daily financial activities.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Updated POS system with new products and promotional offers.
- Conducted testing of software and systems to ensure quality and reliability.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed routine maintenance and repair.
- Performed regular price checks to ensure competitive pricing.
- Maintained accurate records of employee performance reviews.
- Updated and maintained store signage and displays.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Conducted regular price checks to maintain competitive pricing standards.
Accounting Associate
Plastic Mex
Mexico City
03.2018 - 05.2018
- Performed manual deposits and expedited cash receipt entry processes.
- Compiled and organized financial data to evaluate costs on year-to-year basis concerning fiscal planning and budgeting activities.
- Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
- Loaded raw materials into hoppers for processing by the machines.
- Adjusted machine settings based on product specifications or customer requirements.
- Measured and weighed items to meet quality standards and prevent waste.
- Kept work area clean and organized according to established guidelines.
- Monitored feed rates, temperatures, pressures, and other variables throughout the production process.
- Replaced worn tools, blades, or other parts as needed on machines.
Accounting Supervisor
Pemex S.A
08.2017 - 02.2018
- Prepared monthly management and financial reports to support decision-making processes.
- Created financial models in Excel to project future trends in revenue, expenses, capital expenditures.
- Oversaw accounts payable and receivable processes for accuracy and timeliness of payments.
- Collaborated with external auditors during year end audits to provide necessary information for filing taxes accurately.
- Performed in-depth analysis of business operations, trends, and obligations to complete accurate projections.
- Investigated discrepancies in financial data and prepared corrective journal entries.
- Conducted annual budget preparation and executed year-end reconciliations efficiently.
- Contributed financial insights to strategic plans and operational reviews.
- Managed day-to-day bookkeeping activities such as invoicing customers, reconciling bank accounts, recording deposits and withdrawals.
- Implemented standards for production, productivity, quality, and customer service.
- Established comprehensive accounting structures and processes to fulfill business requirements.
Education
Associate of Arts - Informational Technology
CBT2. Lic. Pichardo
Mexico, Mexico06.2018
Some College (No Degree) - International Business
UPT
MEXICOSkills
- Time management
- Technology proficiency
- Critical thinking
- Work ethic
- Fast-paced environment adaptability
- Employee supervision and motivation
- Vendor management
- Sales strategy
- Networking
- Problem solving
- Interpersonal skills
- Recruitment
- Staff training/development
- Staffing
- Budget allocation
- Schedule management
- Safety assurance
- Sales team development
- Skilled negotiator
- Inventory control
- Motivation
- Staff motivation
- Strategic planning
- Purchasing
- Vendor partnerships
- Budget coordination
- Troubleshooting expertise
- Staff development
- Leadership
- Account management
- Customer experiences
- Financial analysis
- Employee training
- Inventory management
- Bilingual
Languages
Languages
English
Full Professional
Spanish
Native/ Bilingual
Certification
- FOOD HANDLERS PERMIT
- ALCOHOL AND TABACO LICENSE
References
References available upon request.
Timeline
General Manager
Los Cabos Inc.
09.2024 - Current
Store Manager
La Gloria (3 different locations)
05.2018 - 02.2024
Accounting Associate
Plastic Mex
03.2018 - 05.2018
Accounting Supervisor
Pemex S.A
08.2017 - 02.2018
Associate of Arts - Informational Technology
CBT2. Lic. Pichardo
Some College (No Degree) - International Business
UPT
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