Anthony Loiacono
Surprise,AZ
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
12
12
years of professional experience
Work History
Comercial Truck Driver
Kloeckner Metals
09.2019 - 10.2024
- Demonstrated safe driving by following regulations and safety procedures.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Collaborated with dispatchers to optimize routes, addressing any issues or delays promptly for maximum efficiency.
- Assisted with loading and unloading of cargo when necessary, using proper equipment and techniques to maintain safety standards at all times.
Comercial Truck Driver
First Fleet Inc
07.2012 - 09.2019
- Provided reliable transportation of goods over long distances by maintaining a clean driving record and adhering to company guidelines for rest breaks, hours of service, or other relevant factors within the industry.
- Navigated diverse road conditions safely, adjusting driving techniques accordingly for optimal performance in varied environments.
- Maintained a perfect safety record with thorough pre-trip inspections and adherence to traffic laws.
- Established strong relationships with clients by delivering exceptional service consistently throughout each interaction.
Education
Culinary Arts/Restaurant Management
Arizona Culinary Institute
Scottsdale, AZ03-2018
High School Diploma -
Cactus Shadows High School
Cave Creek, AZ05-2004
Skills
- Customer Service
- Problem-solving abilities
- Customer Relations
- Computer Proficiency
- Money handling abilities
- Conflict Resolution
- Payment Processing
- Product Knowledge
- POS System Operation
- Detail Oriented
- Allergy awareness
- Professional Appearance
Timeline
Comercial Truck Driver
Kloeckner Metals
09.2019 - 10.2024
Comercial Truck Driver
First Fleet Inc
07.2012 - 09.2019
Culinary Arts/Restaurant Management
Arizona Culinary Institute
High School Diploma -
Cactus Shadows High School