A dynamic Independent Insurance Agent at Freedom Brokers Insurance, I excelled in enhancing client satisfaction and exceeding sales targets through expert policy analysis and exceptional customer service. Leveraging organizational skills and a goal-oriented mindset, I significantly boosted sales revenue and client retention, establishing robust professional relationships and mastering insurance products and regulations.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Independent Insurance Agent
Freedom Brokers Insurance
05.2017 - Current
Enhanced client satisfaction by providing personalized insurance solutions and excellent customer service.
Developed and maintained professional relationships with other industry professionals, such as financial advisors and real estate agents, to provide a well-rounded approach to client service.
Organized regular client outreach initiatives such as seminars and workshops to educate potential customers on insurance products and services offered.
Managed a diverse portfolio of accounts, consistently meeting or exceeding sales targets while maintaining high levels of customer satisfaction.
Provided ongoing support to existing clients, addressing their concerns and resolving any issues promptly and professionally.
Leveraged networking events to establish connections with potential clients, increasing referral business opportunities.
Conducted annual reviews of existing policies with clients, identifying opportunities for adjustments or additional coverage based on changing circumstances.
Boosted sales revenue by building strong relationships with clients and identifying cross-selling opportunities.
Collaborated with underwriters to negotiate favorable terms for clients, resulting in increased policy retention rates.
Monitored policy renewals closely to ensure the ongoing protection of clients'' assets and prompt communication regarding any changes or updates required.
Negotiated with insurance underwriters to obtain better coverage and improved rates for clients.
Maintained high standards of customer service by building relationships with clients.
Prepared and reviewed insurance applications to verify compliance with regulations.
Cross-sold insurance products to existing clients to reach sales targets.
Utilized CRM software to manage client relationships.
Corporate Sales Manager
Peoples Services Inc
09.2012 - Current
Organized successful corporate events to increase brand awareness and generate new leads.
Analyzed market trends to identify new business opportunities for company expansion.
Created detailed reports on sales performance metrics, highlighting areas requiring attention or action from senior management.
Increased corporate sales by developing and implementing effective sales strategies.
Closed lucrative sales deals using strong negotiation and persuasion skills.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Exceeded annual sales targets with a rigorous focus on strategic account management.
Established strong client relationships for enhanced customer satisfaction and loyalty.
Accomplished sales goals and boosted revenue $[Amount] through product knowledge and customer relationship management.
Managed accounts to retain existing relationships and grow share of business.
Built relationships with customers and the community to establish long-term business growth.
Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
Education
High School Diploma -
Lake Fenton
Lake Fenton, MI
06-1999
Skills
Goal-oriented mindset
Policy analysis
Industry regulations
Insurance products
Customer service
Quotes and sales
Customer follow-up
Client needs analysis
Client relations
Policy renewals
Leads prospecting
Life insurance
Organizational skills
Accomplishments
I have also been a part of ongoing leadership and personal development training for the last 10-plus years.
Account Manager at Fitzpatrick & Co Insurance Brokers now Aviso Specialty Insurance BrokersAccount Manager at Fitzpatrick & Co Insurance Brokers now Aviso Specialty Insurance Brokers
Regional Business Development Manager at Good insurance brokers private limited(Heart beat brokers)Regional Business Development Manager at Good insurance brokers private limited(Heart beat brokers)