Anthony Loper
Lancaster,TX
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Overview
2
2
years of professional experience
Work History
Cashier
Taco Casa Hyde Park
Lancaster, TX
01.2024 - 04.2024
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Processed sales transactions to prevent long customer wait times.
- Learned roles of other departments to provide coverage and keep store operational.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Busser
Devin
Duncanville, TX
02.2022 - 12.2023
- Cleared tables to maintain high turnover rate and minimize wait times.
- Wiped down and cleaned chairs, booths, and highchairs.
- Carried food, dishes, trays or silverware from kitchens or supply departments to serving counters.
- Maintained table settings by removing courses, replacing utensils, and refilling beverages.
- Followed safety and sanitation guidelines in accordance with local health regulations.
- Restocked dining room with plates, glassware and utensils, maintaining adequate workstation supplies.
- Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
- Maintained stock and cleanliness of stations for meal periods with silverware, linens and condiments.
- Swept and mopped front-of-house and back-of-house floors using various tools.
- Helped employees complete required activities during peak periods.
- Expedited food to tables to assist servers during busy periods.
- Greeted customers to seat patrons at tables according to availability and customer preferences.
- Observed tables to tend to guest needs and identify customer service opportunities.
- Restocked condiments and drink station supplies to maintain customer satisfaction.
- Notified manager of issues with equipment or breakage.
- Adhered to sanitation guidelines when handling food and beverage items.
- Conducted regular checks on customer satisfaction levels during meal service.
- Ensured that each table was properly set before seating guests.
- Performed daily side work such as polishing silverware, folding napkins and restocking condiments.
- Swept floors, washed walls and windowsills, emptied trash receptacles and cleaned restrooms when needed.
- Organized storage areas for clean dishes and stocked linens.
- Provided quick and efficient clearing of tables between courses.
- Greeted customers and answered questions about menu items.
- Replenished napkins, condiments, silverware and glassware as needed.
- Communicated with kitchen staff regarding any special requests from customers.
- Stocked ice buckets, water pitchers, wine glasses or other bar items as needed.
- Took initiative to help others whenever necessary.
- Assisted servers with stocking supplies, setting up for service and cleaning duties.
- Maintained a friendly attitude towards customers at all times.
- Bussed and reset tables in an orderly fashion.
Education
High School Diploma -
Lancaster High School
Lancaster, TX01-2024
Computer Science
Cedar Valley College
Lancaster, TXSkills
- Product Recommendations
- Payment Processing
- Drawer balancing
- Payment Collection
- ID Verification
- Customer Assistance
- Cash Register Operation
- Customer Service
- Cash Handling
- Returns processing
- POS Systems
- Order Packaging
- Order Verification
- Time management skills
- Proficient in [Software]
- Guest inquiries
- Credit and cash transactions
- Conflict Resolution
- Regulatory Compliance
- Product Knowledge
- Complex Problem-Solving
- Ordering and stocking
- Money Handling
- Inventory Control
- Cash Management
- Customer service excellence
Timeline
Cashier
Taco Casa Hyde Park
01.2024 - 04.2024
Busser
Devin
02.2022 - 12.2023
High School Diploma -
Lancaster High School
Computer Science
Cedar Valley College
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