Purpose-driven Warehouse Manager with 10+ years of experience supervising operations. Expert in consistently fulfilling orders on time through outstanding hiring, training and resource management. Personable communicator with strengths in providing useful and constructive employee evaluations to increase efficiency and support employee confidence.
Overview
10
10
years of professional experience
Work History
Warehouse Manager
Newport Meat
Irvine, CA
10.2023 - Current
Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
Ensured that all orders were accurately fulfilled in a timely manner.
Utilized inventory management software to track stock levels and maintain accurate records.
Developed strategies to optimize workflow processes in order to maximize productivity.
Monitored staff performance, identified areas for improvement, and provided training as needed.
Maintained up-to-date knowledge of safety regulations and ensured compliance with them at all times.
Assisted in recruiting, hiring, onboarding, and managing warehouse personnel.
Managed overall budgeting for warehouse operations including labor costs and equipment maintenance expenses.
Resolved customer complaints related to product quality or delivery issues.
Generated warehouse shipping documents, packing lists and invoices.
Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
Trained staff on material handling processes to reduce shipping times.
Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
Increased productivity through cross-training and thorough training of both current employees and new hires.
Handled departmental scheduling to maintain proper staffing for shifts.
Identified opportunities to reduce cost and improve productivity.
Examined expenditures to develop plans and budgets for increasing profits or improving services.
Transportation Supervisor
FreshPoint Southern California
City Of Industry, CA
10.2022 - 10.2023
Dispatch all routes
Supervise 130+ drivers and office personnel of dispatchers and routers
Ensure all routes are covered and dispatched on time
Ensure equipment is up to date and in good working condition
Identified and troubleshot logistical issues and delays, communicating issues to managers and customers.
Monitored fuel consumption and communicated issues and trends to managers at reorder points.
Verified that drivers maintained required professional competences, licenses and safety knowledge.
Served as point of contact for customers and staff by applying customer service and interpersonal skills.
Maximized safety of transportation operations through use of field safety assessments.
Monitored daily routes and delivery schedules, tracking dispatches in real-time.
Maintained workplace safety by involving employees in order to maximize engagement and team morale.
Coordinated driver loads and managed dispatch tasks.
Achieved and maintained compliance with DOT standards through accurate maintenance of driver, permit and equipment records.
Transportation Manager
Felix Lighting
La Mirada, CA
06.2022 - 08.2022
Reported maintenance and repair needs for transportation vehicles and equipment.
Created and enforced policies and procedures for entire logistics team.
Analyzed operational performance and implemented plans to achieve organizational and financial goals.
Established transportation cost standards and economical shipping practices.
Monitored spending to ensure that expenses are consistent with approved budgets.
Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
Directed investigations to verify and resolve customer or shipper complaints.
Researched and suggested cost-effective shipping methods and conducted regular safety audits on equipment.
Utilized ordering, tracking and billing systems and associated processes.
Established strategies to address changing market environments and Internet technology.
Assessed needs and allocated resources to meet demand.
Identified opportunities to reduce cost and improve productivity.
Handled departmental scheduling to maintain proper staffing for shifts.
Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
Driver Manager
CRST Expedited (formerly Gardner Trucking)
Cerritos, CA
10.2021 - 06.2022
Kept track of driver hours and miles to achieve maximum productivity in given hours.
Arranged for onsite periodical inspections of vehicles in use.
Reviewed shipping and receiving notices, production schedules and orders to determine work sequences and material shipping volumes, destinations, dates and types.
Used Maven and Excel to maintain inventory databases, track shipping paths and track fuel consumption.
Conducted annual performance reviews to assist drivers with maintaining required standards.
Initiated team briefings for drivers to discuss key performance targets and ways to improve bottom line.
Tracked driver behavior, timekeeping and attendance.
Coordinated load planning for drivers to minimize dispatch delays.
Maintained costs and profits within budget and managed records of personnel, expenditures and government rules and driving regulations, using Excel.
Monitored spending to ensure that expenses are consistent with approved budgets.
Established lasting relationships with clientele through effective issue resolution and negotiation, boosting business opportunities.
Created and enforced policies and procedures for entire logistics team.
Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
Reviewed profit and loss statements and metrics to identify trends and opportunities.
Handled departmental scheduling to maintain proper staffing for shifts.
Supervised staff of 30 in daily activities, delivering continuous training and coaching to bolster each employee's skill set.
Identified opportunities to reduce cost and improve productivity.
Consistently met company and department objectives within budget and time constraints.
Site Supervisor
CRST Expedited (formerly Gardner Trucking)
Anaheim, CA
01.2019 - 10.2021
Supervised projects to uphold schedule requirements and quality demands.
Coordinated budget, tracked expenses and documented progress and variations from plans.
Managed daily delivery and work schedules to maximize coverage.
Answered customer requests with information about product availability, shipping information and status updates.
Monitored dispatch board and adjusted call priorities regularly based on caller needs.
Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs.
Alerted personnel of road and weather hazards to minimize accidents and delays.
Kept detailed and updated records of calls in physical and electronic databases.
Investigated and resolved customer and vendor issues to retain business.
Utilized various software systems to facilitate movement, planning and scheduling.
Site Supervisor
Gardner Trucking
Anaheim, CA
07.2016 - 01.2019
Mentored, trained and managed team of 23 employees and offered insight and direction, helping boost overall performance.
Supervised driver dispatching, route planning and vehicle tracking for over 23 truck drivers.
Monitored attendance and productivity for employees by maintaining accurate and updated records.
Planned out driver routes ahead of time, which cut down on mileage and reduced costs by $2000 a week.
Answered customer requests with information about product availability, shipping information and status updates.
Supervised driver dispatching, route planning and vehicle tracking for over 23 truck drivers.
Monitored dispatch board and adjusted call priorities regularly based on caller needs.
Managed daily delivery and work schedules to maximize coverage.
Investigated and resolved customer and vendor issues to retain business.
Reported delays, accidents or other traffic and transportation situations.
Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs.
2nd Shift Supervisor
Gardner Trucking
Cerritos, CA
03.2015 - 07.2016
Answered customer requests with information about product availability, shipping information and status updates.
Managed daily delivery and work schedules to maximize coverage.
Recorded results of service calls to create report summaries for senior management.
Reported delays, accidents or other traffic and transportation situations.
Utilized various software systems to facilitate movement, planning and scheduling.
Wrote reports and correspondence from dictation and handwritten notes to streamline operational planning.
Dispatcher
Gardner Trucking
Chino, CA
10.2014 - 03.2015
Answered customer requests with information about product availability, shipping information and status updates.
Managed daily delivery and work schedules to maximize coverage.
Monitored dispatch board and adjusted call priorities regularly based on caller needs.
Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs.
Alerted personnel of road and weather hazards to minimize accidents and delays.
Investigated and resolved customer and vendor issues to retain business.