Results-driven professional skilled in drafting legal documents and preparing necessary correspondence with strong understanding of legal terminology and processes. Adept in maintaining confidential records and client information, as well as collecting and organizing data. Pleasantly assists attorneys in preparing for trials and other legal proceedings.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Paralegal Specialist
West 4th Strategy, HHS Departmental Appeals Board
10.2023 - Current
Edits and proofreads legal documents to verify accuracy.
Maintains and updates organized client contact information to keep in touch with clients and provide updates on appeal cases.
Conducts detailed client intakes and entered information into system of record Medicare Operations Division automated Case Tracking System (MODACTS).
Communicates with clients, opposing counsel and court personnel to keep all parties informed on case updates.
Liaises with other paralegals and legal staff to complete common tasks on schedule.
Summarizes depositions, legal documents and other material to provide attorney with relevant material for cases.
Analyzes, reviews, and screens appeal cases for Medicare Operation Division (MOD) under Parts A, B, C, and D.
Provides training to new legal techs and paralegals regarding the MOD mail process.
Assists with providing training to new paralegals regarding the screening process.
Responsible for responding to Program Support Inquiries from MOD Attorneys under 24 hours.
Lead Paralegal assisting Human Capital with handling proprietary information applicable to incoming applicants.
Assists with the intake and storage of incoming confidential appeals received from the Social Security Administration (SSA) regarding Income-Related Monthly Adjustment Amount (IRMAA)
Handled daily incoming MOD mail under 24 hours with other paralegals to remove a backlog of unaddressed mail and prevent future backlogs from occurring.
Assists in the editing and release of Interim Letters, Case Remand Letters, and Adjudicated Decisions and Dismissals Letters for appeal cases
Addressed a significant backlog of older MOD paper claim files and mail as part of a Digitization Project to capture all cases on MODACTS.
Conducts quality review as part of the Digitization Project, assuring their intake on MODACTS and collecting and recording identifying information to prepare cases for shipping.
Addressed the review and intake of incoming correspondences from the Office of Medicare Hearings and Appeals.
Temporary General Clerk
Federal Intelligence
08.2023 - 10.2023
Completed and delivered requests for photocopying, printing, scanning or faxing and regularly maintained and serviced equipment to reduce workflow disruptions.
Assisted staff with office supplies requests, verified receipts with orders and reconciled charges to facilitate supply inventory.
Examined documents and materials, recorded changes in data and determined proper indexing or processing tasks to support office filing procedures.
Archived, organized, and digitized closed appeal cases as part of a mass record digitization project.
Disposed of confidential documents after cross-checking databases for their digital presence.
Senior Legal Assistant
Florida Department Of Health
10.2022 - 07.2023
Worked closely with Deputy General Counsel, Agency Clerk for Office of the General Counsel, and Litigation Legal Team on case matters.
Handled office scheduling and made notes for deadlines, motions, and other important dates.
Prepared and managed attorney travel itineraries to optimize scheduling.
Communicated pertinent information to clients via phone, email, and mail.
Organized documents to manage paper and electronic filing systems of clients.
Filed court documents and legal pleadings with court clerk on behalf of attorneys.
Prepared and drafted correspondence and legal forms to maintain smooth communications.
Drafted legal answers for employment garnishment cases.
Coordinated with other offices at department to deliver documents and establish case correspondence.
Legal Assistant
Florida Department Of Health
06.2022 - 10.2022
Communicated pertinent information to clients via phone, email, and mail.
Worked alongside Administrative Legal Team on complex cases and legal processes.
Took charge of creation and demonstration of electronic filing systems for case records and pertinent legal matters.
Filed court documents and legal pleadings with court clerk on behalf of attorneys.
Prepared and drafted correspondence and legal forms to maintain smooth communications.
Answered calls and greeted visitors to office.
Assisted in legal correspondence for Brain and Spinal Injury Program.
Data Entry Clerk
Waldoch & McConnaughhay, P.A
06.2021 - 05.2022
Completed data entry tasks with accuracy and efficiency.
Updated and maintained customer information, documents and records.
Used computer software to store and retrieve data.
Organized, sorted, and checked input data against original documents.
Answered telephone calls, greeted and assisted clients upon entry to firm.
Performed basic office tasks, including filing paperwork, printing documents, using copy and fax machines, and running errands.
Prep Cook
Momo's Pizza and Pub
04.2021 - 08.2021
Maintained food safety and sanitation standards.
Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
Kept kitchen clean and organized by performing daily maintenance tasks.
Trained and assisted new kitchen staff members.
Prepared and served various food items when additional assistance was required.
Online Order Sales Associate
E-Follet/Florida State University Bookstore
08.2018 - 03.2020
Handled customer complaints with empathy and composure.
Answered calls, responded to emails, and spoke with clients face-to-face.
Processed documentation and entered information into databases.
Trained, coached, and supervised new staff members.
Prepared and shipped merchandise ordered through company website.
Ordered, tailored, and distributed graduation regalia for university students.
Regularly checked inventory and searched for irregularities in stock.
Education
Bachelor of Criminology And Criminal Justice - Criminology
Florida State University
Tallahassee
04.2022
Minor - French
Florida State University
Tallahassee, FL
04.2022
Bachelor of Arts and Sciences - Creative Writing
Florida State University
Tallahassee, FL
04.2022
Skills
Familiarity with legal software
Experienced in customer service
Proficient with computers and office programs, including Microsoft Suite products and Adobe Flash
Experienced in staff training
Experienced with data entry procedure
Experienced with electronic data and filing systems
Assisting Legal Professionals
Teamwork
Problem Solving
Office Support
Travel Coordination
Administrative support
Certification
Adobe Flash Certified
Trained in CPR
Languages
French
Limited Working
Spanish
Native or Bilingual
Timeline
Paralegal Specialist
West 4th Strategy, HHS Departmental Appeals Board
10.2023 - Current
Temporary General Clerk
Federal Intelligence
08.2023 - 10.2023
Senior Legal Assistant
Florida Department Of Health
10.2022 - 07.2023
Legal Assistant
Florida Department Of Health
06.2022 - 10.2022
Data Entry Clerk
Waldoch & McConnaughhay, P.A
06.2021 - 05.2022
Prep Cook
Momo's Pizza and Pub
04.2021 - 08.2021
Online Order Sales Associate
E-Follet/Florida State University Bookstore
08.2018 - 03.2020
Adobe Flash Certified
Trained in CPR
Bachelor of Criminology And Criminal Justice - Criminology
Florida State University
Minor - French
Florida State University
Bachelor of Arts and Sciences - Creative Writing
Florida State University
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