Anthony Lopez
Uhland
Summary
"One of my most significant achievements as both a manager and computer technician was leading a successful company-wide IT infrastructure upgrade that increased operational efficiency by 40%. I coordinated a cross-functional team, ensured minimal downtime during implementation, and introduced proactive maintenance protocols. The project not only improved system reliability but also reduced technical support requests by 60% within the first three months. This experience highlighted my ability to combine technical expertise with leadership skills to deliver impactful results." Technical operations professional with comprehensive experience in optimizing systems and processes. Proven track record in enhancing operational efficiency, driving project success, and fostering team collaboration. Adept at managing cross-functional teams, solving complex technical issues, and adapting to dynamic environments. Strong leadership, strategic planning, and communication skills valued by employers.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Technical Operations Manager
Teksavers
07.2021 - 04.2025
- Managing a team with responsibilities including production scheduling, documenting procedures for in-house testing, analyzing metrics, asset management and training.
- Administering internal infrastructure: network and hardware/software support.
- Subject matter expert for all matters involving technical operations: Test capabilities, procedures, and results.
- Internal database management for reporting capabilities.
- Test and repair of a large variety of computer equipment: desktops, laptops, servers, network equipment and computer peripherals.
Department Supervisor
Global Resale
10.2018 - 07.2021
- Supervised and assigned daily tasks to teams of 10+ employees across 3 departments.
- Established departmental policies and procedures to maximize efficiency and meet goals in a timely manner.
- Developed and implemented training programs for employees.
Sr Electronics Tester/Jr Network Admin/Test Supervisor
Foxtect
02.2017 - 10.2018
Test Supervisor
Resale Resource
10.2015 - 02.2017
Sr Desktop Support
Xan San Solutions
04.2014 - 10.2015
Education
Associate of Science - Computer Science
Austin Community College
Austin, TX03.2010
Skills
- Windows 10/11, MacOS, Linux
- VMWare/Hyper-V
- Active Directory
- Network Administration
- Microsoft Office
- Database (Oracle, MySQL, Access)
- Batch scripting
- Testing/Troubleshooting/Problem Solving
- Detailed/Organized
- Team Management
Certification
- CompTIA Network + May 2021
- CompTIA A+ September 2021
Timeline
Technical Operations Manager
Teksavers
07.2021 - 04.2025
Department Supervisor
Global Resale
10.2018 - 07.2021
Sr Electronics Tester/Jr Network Admin/Test Supervisor
Foxtect
02.2017 - 10.2018
Test Supervisor
Resale Resource
10.2015 - 02.2017
Sr Desktop Support
Xan San Solutions
04.2014 - 10.2015
Associate of Science - Computer Science
Austin Community College
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