Facilitated sales of Stryker Trauma products, addressing specific customer needs.
Served as expert resource for surgeons and healthcare professionals in trauma care.
Coordinated rapid organization of solutions during emergency and operating room settings.
Oversaw precise inventory management of trauma-related products.
Provided comprehensive training and guidance on trauma care tools and products.
Area Field District Manager
UHAUL
02.2012 - 11.2024
Growth and Management of the dealership network
Prospect potential new business to sell UHAUL product to consumers
Target specific growth areas and meet with new potential customers to discuss product
Grew territory allowing for the hiring of additional Area Field District Managers
Ensure all UHAUL Stores in territory have an audit visit every 60 days
On call 24/7 to discuss customers/dealer concerns
Held responsible for maintaining Profit & Loss for territory
Tasked with hiring procedures for store management
Supervised various locations, enforcing high-quality standards of operation.
Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
Enhanced company reputation through community involvement, developing partnerships with local organizations and participating in charitable events.
Streamlined operations by establishing efficient processes and communication channels between stores, leading to reduced costs and increased productivity.
Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
Coordinated regional marketing efforts to increase brand visibility within target markets, attracting new customers while retaining current clientele base.
Implemented risk-management protocols for loss prevention, leading to a consistent decrease in shrinkage rates across the district.
Managed budget development process for the district, allocating resources effectively to drive growth while remaining fiscally responsible.
Championed a culture of continuous improvement by regularly soliciting feedback from employees and implementing changes based on their suggestions.
Boosted market share by identifying and capitalizing on local market trends and opportunities.
Enhanced customer satisfaction, conducting regular store visits to ensure compliance with service standards.
Streamlined operations and reduced costs by negotiating better contracts with suppliers.
Developed and maintained strong relationships with vendors, negotiating preferential pricing and delivery terms to optimize supply chain efficiency while maintaining quality standards across the district.
Drove regional performance metrics, setting and monitoring achievement goals for each district.
Strengthened team cohesion and morale with regular motivational meetings and performance feedback sessions.
Promoted culture of accountability, setting clear expectations and conducting regular performance evaluations.
Initiated community outreach programs, enhancing brand visibility and fostering goodwill.
Optimized staffing levels to match store traffic patterns, improving customer service and reducing labor costs.
Implemented new product launches effectively, ensuring staff were well-trained and inventory was strategically managed.
Coordinated with marketing to launch promotional campaigns, boosting customer engagement and sales.
Monitored competitor activity, adapting strategies to maintain competitive advantage.
Analyzed sales data to identify growth opportunities and areas for improvement across district.
Achieved significant improvements in customer feedback scores by implementing rigorous service quality standards.
Dietary Aide
Susquehanna Nursing Home
07.2010 - 05.2012
Prepping meals for patients based on dietary restrictions
Cleaning and maintaining kitchen
Developed relationships with staff and patients to ensure a high quality experience
Working Project Coordinator
CUTTING EDGE CONSTRUCTION CORPORATION
07.2009 - 05.2012
Participated on projects for both public and private clients for 20 to 40 hours per week during summer months
Ensured projects were completed in a timely fashion
Ensured effective communication between crew members
Worked on as well as oversaw high dollar projects
Education
Associates degree - Liberal Arts And AP Sciences
SUNY Broome Community College
Binghamton, NY
05.2013
Skills
Customer support
Goal-oriented mindset
Customer relations
Data entry proficiency
Client relationship building
Staff training
Client service
Sales support
Business growth and retention
Network development
Sales expertise
Sales reporting
Strategic direction
Up-selling strategies
Territory management
ADDITIONAL SKILLS AND ACTIVITIES
Volunteered at Girl Scout Camp Amahami Outdoor Center for youth fishing clinic
Completed Strengths Finder 2.0 self assessment- Top 5 themes are Achiever, Competition, Focus, Command, and Arranger