Summary
Overview
Work History
Education
Skills
Timeline
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Anthony lujan

San Juan,TX

Summary

Dynamic professional with a proven track record at PNC Bank, excelling in advanced customer service and problem resolution. Known for adaptability and teamwork, I effectively manage complex issues while maintaining a friendly demeanor. Committed to continual improvement, I leverage critical thinking and multitasking skills to enhance operational efficiency.

Overview

2026
2026
years of professional experience

Work History

Internal Support Spec Sr

PNC Bank
12.2022 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Passionate about learning and committed to continual improvement.
  • Provide advanced customer service, problem resolution, and support for specialized products and services often acting as an escalation point for complex issues .

Invoice Clerk

Master Brand Cabinets
2017 - 12.2022
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Followed-up on past due payments to facilitate prompt collection of payments.
  • Reviewed invoices for accuracy and completeness prior to issuing payments.

Processed invoices and payments in line with company policies and procedures.

Education

PSJA HIGH
San Juan, TX
05.2010

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Excellent communication
  • Critical thinking
  • Calm under pressure
  • Active listening

Timeline

Internal Support Spec Sr

PNC Bank
12.2022 - Current

Invoice Clerk

Master Brand Cabinets
2017 - 12.2022

PSJA HIGH