Anthony Lynn
Maitland,FL
Summary
Skilled in employee training and customer engagement, with a proven track record of driving team performance and enhancing operational effectiveness. Expertise in achieving sales goals and improving customer satisfaction through strategic initiatives.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
Zumiez
Orlando, Florida
10.2021 - Current
- I have consistently been a top #10 sales manager across the U.S.A., grossing an average of $500,000 a year for the company. I was also the first sales manager in the Florida Gulf Coast region to accomplish this. I have been recognized by the CEO for meeting and exceeding sales goals, and for growing my team to help develop other top sellers in the region.
- Managed daily store operations, including customer service, inventory management, and staff scheduling.
- Led and developed employees to achieve sales goals through effective coaching and mentoring.
- Assisted in training new staff on store operations to ensure smooth onboarding.
- Collaborated with team members to optimize customer service and enhance satisfaction.
- Resolved customer inquiries and complaints to improve overall shopping experience.
- Created, tracked, and provided feedback on sales goals for each team member to maximize performance.
- Contributed innovative ideas to enhance team outcomes and operational effectiveness.
- Engaged customers through effective interpersonal skills to foster positive relationships.
Pizza Shop Assistant
Marcos Pizzeria
Longwood, Florida
05.2021 - 10.2021
- Prepared pizzas, sandwiches, and salads according to recipes.
- Maintained cleanliness of kitchen and dining areas throughout shifts.
- Processed customer orders using point-of-sale system accurately.
- Collaborated with team members to ensure smooth restaurant operations.
- Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
Assistant Store Manager
Tropical Smoothie Cafe
Maitland, Florida
03.2020 - 05.2021
- Prepared and blended smoothies using fresh ingredients and high-quality equipment.
- Managed inventory by restocking supplies and tracking ingredient quality.
- Trained new staff on smoothie preparation techniques and safety protocols.
- Operated cash register to process payments from customers.
- Provided excellent customer service by greeting customers in a friendly manner and responding promptly to inquiries or requests.
- Adhered to all recipes, portion sizes, cooking methods and presentation specifications as set forth by the restaurant.
Education
High School Diploma -
Edgewater High School
Orlando, FL03-2021
Skills
- Team leadership
- Sales forecasting
- Problem solving
- Employee coaching
- Time management
- Sales expertise
- Customer engagement
- Hiring and training
- Performance management
- Multitasking skills
- Relationship building
Timeline
Assistant Store Manager
Zumiez
10.2021 - Current
Pizza Shop Assistant
Marcos Pizzeria
05.2021 - 10.2021
Assistant Store Manager
Tropical Smoothie Cafe
03.2020 - 05.2021
High School Diploma -
Edgewater High School