Anthony Macias
Hurst,TX
Summary
Enthusiastic Crew Member eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.
Overview
7
7
years of professional experience
1
1
Certification
Work History
General Laborer/Water Mitigation Technician
Restore Aid Restoration
Hurst, TX
01.2018 - Current
- Performed repetitive assembly tasks with hand and power tools and automated equipment.
- Participated in company training sessions to improve skills and boost process knowledge.
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
- Completed variety of physical labor tasks.
- Understood and followed oral and written directions.
- Maintained clean, safe working environment by removing debris from job site prior to shift completion.
- Read plans, instructions or specifications to determine work activities.
- Met company and OSHA safety guidelines for work site operations to minimize worker risk.
- Provided restoration services for structures that have been damaged by fire, mold, water and weather.
- Placed fans and dehumidifiers in strategic room locations to remove moisture from carpet, air and upholstery.
- Used sanitizers and cleaning supplies to clean textiles, wood, glass, pottery and model figures.
- Inspected exhibit items regularly and determined necessity of restoration or professional repair.
- Conducted research on best practices for restoring and caring for specimens.
Sales Associate
palmetto Rhino Solution
Arlington, TX
08.2023 - 08.2023
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Worked with fellow sales team members to achieve group targets.
- Assessed customer needs to provide assistance and information on product features.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Received and displayed product shipments on store retail shelves upon delivery.
- Adhered to company initiatives and achieved established goals.
Crew Member
Five Guys
Hurst, TX
05.2021 - 08.2023
- Interacted pleasantly with guests to deliver quality customer service.
- Organized and restocked supplies to support operations and team productivity.
- Served food quickly for positive guest experiences.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Drove team success by quickly completing assigned tasks.
- Upheld high standards of productivity and quality in operations.
- Explained current promotional information and items to patrons.
- Assisted management with inventory control and stock ordering.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
Education
High School Diploma -
LD Bell Highschool
Hurst, TX05.2021
Skills
- Cash Handling
- Menu Memorization
- Store Opening and Closing
- Problem-Solving
- Salesmanship
- Customer Service
- Cleaning and Sanitizing
- Workplace Efficiency
- Order Management
- Verbal and Written Communication
- Valid Driver's License
- Positive Company Representation
- Supplies Monitoring and Restocking
- Quality Control Checks
- Telephone Etiquette
- Clear Communication
- Company Standards
- Sales Expertise
- Willingness to Learn
- Time Management
- Customer Engagement
Certification
- Food safety handler licence
Timeline
Sales Associate
palmetto Rhino Solution
08.2023 - 08.2023
Crew Member
Five Guys
05.2021 - 08.2023
General Laborer/Water Mitigation Technician
Restore Aid Restoration
01.2018 - Current
High School Diploma -
LD Bell Highschool
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