Anthony Magana
Salinas,CA
Summary
- Outgoing automotive sales professional dedicated to continuous improvement in face of evolving markets, vehicles and customer buying preferences. Enthusiastic entry-level automotive sales professional knowledgeable about vehicles and eager to develop sales abilities. Hardworking, reliable and professional. Successful Automotive Sales Associate specializing in consulting with customers with unique backgrounds to uncover and meet diverse needs. Resourceful, hardworking and reliable team player. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Detail-oriented Car Detailer offers proven customer service and time management abilities. Knowledgeable about washing and waxing techniques and thorough in completing cleaning work. Thrives under pressure and consistently satisfies customers. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Car Salesperson
Chevrolet Motors
Salinas, CA
04.2023 - 08.2024
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Ensured that all paperwork was completed accurately before submitting it to the dealership's finance office.
- Met with potential customers to inquire about car preferences, assess financial limitations and offer information about vehicle choices.
- Maintained customer satisfaction by providing prompt, reliable service.
- Consistently exceeded quotas by pursuing and closing sales.
- Created detailed reports of daily sales activities for management review.
- Placed special orders or called other stores to find desired items.
- Greeted customers at arrival to build positive relationships and discuss vehicles.
- Adhered to standards of quality and service and industry regulations.
- Checked purchased vehicles at delivery time for damage and completed remaining preparations.
- Inspected vehicles regularly to ensure they met safety standards prior to being put up for sale.
- Participated in trade shows and other industry events in order to promote products offered by the dealership.
- Prepared merchandise for purchase or rental.
- Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
- Showcased vehicle features and took customers on test drives in local area.
- Negotiated prices with customers who wanted to buy used cars from the dealership's lot.
- Answered store and merchandise questions and led customers to wanted items.
- Scheduled automotive deliveries with vendors and customers.
- Conducted test drives for prospective buyers.
- Developed relationships with potential buyers through phone calls and emails.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Analyzed market trends to determine competitive pricing strategies for vehicles on the lot.
- Greeted customers and provided product information.
- Educated customers about sales processes, warranty requirements and service standards.
- Maintained records related to sales for store management.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Provided follow-up customer service after a car sale was completed.
- Explained differences between models to clients, comparing and discussing capabilities and features.
- Computed purchases and received and processed cash or credit payment.
- Researched local, state, and federal laws regarding auto sales regulations when necessary.
- Greeted customers to determine wants or needs.
- Analyzed customer needs to make suitable product recommendations and demonstrations.
- Described merchandise and explained use, operation and care.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Organized store by returning merchandise to proper areas and restocked displays.
- Maintained up-to-date database of sales contacts and customer information.
- Assisted customers in making informed decisions about the cars they were interested in purchasing.
- Managed inventory levels by ordering new cars as needed from manufacturers or wholesalers.
- Recommended, selected and located merchandise based on customer desires.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Assisted in developing promotional campaigns and advertising materials for upcoming events or special offers.
- Cleaned shelves, counters and tables to maintain organized store.
- Performed data entry tasks into dealer management software programs such as Reynolds and Reynolds or CDK Global DMS systems.
- Managed sales negotiations and financing options.
- Delivered reports to enhance sales information and management.
- Presented persuasive arguments to close deals quickly while maintaining high profit margins for the dealership.
- Ticketed, arranged and displayed merchandise to promote sales.
- Followed up with customers to build long-term relationships and successful referrals.
- Attended weekly staff meetings to discuss new marketing initiatives and customer feedback.
- Finalized documentation for contracts, purchase receipts, vehicle registrations, and dealer files.
- Advised customers on financing options and warranties available for their purchase.
- Prepared sales contracts, collected payments and coordinated vehicle delivery with service department.
- Collaborated with prospective customers over phone and email to schedule sales appointments.
- Responded to inquiries from potential customers via email and telephone.
- Identified needs of customers promptly and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Car Detailer
Chevrolet Motors
Salinas , CA
12.2022 - 04.2023
- Monitored operation of cleaning machines and stopped machines or notified supervisors when malfunctions occurred.
- Maintained inventories of cleaning supplies.
- Maintained cleanliness and presentation of stockroom and organized chemical racks by size, style and color for visual appeal.
- Performed preventative maintenance to maintain proper functioning of service tools and equipment.
- Cleaned and polished vehicle windows.
- Turned valves or disconnected hoses to eliminate water, cleaning solutions or vapors from machinery or tanks.
- Applied waxes or masking materials to vehicles to preserve, protect or restore color or condition.
- Cleaned cars both externally and internally by hand or with use of automated equipment.
- Washed exterior surfaces to remove dirt and debris from the body of the vehicle.
- Polished chrome trim with a soft cloth or buffer.
- Cleaned and polished vehicles using wax, polishes, detergents, brushes, water hoses, vacuums and other specialized equipment.
- Removed minor flaws in refinish using sanding and buffing.
- Rotated handles on equipment to regulate pressure or flow of water, air, steam or abrasives from sprayer nozzles.
- Sanitized interiors by spraying antibacterial agent onto hard surfaces such as door handles, steering wheel covers, gear shifts.
- Restored headlights by applying special cleaning solutions that removed yellowing caused by UV exposure.
- Vacuumed carpets and upholstery to remove dust and dirt particles.
- Applied dressing to vinyl surfaces such as dashboards, door panels, consoles and armrests.
- Cleaned upholstery, rugs and other surfaces with cleaning agents to remove dirt and debris.
- Shampooed carpets, floor mats and upholstery to clean stains and spills.
- Vacuumed vehicle interiors to remove loose dirt and debris.
- Mixed cleaning solutions, abrasive compositions, or other compounds according to formulas.
- Drove vehicles to or from workshops or customer workplaces or homes.
- Cleaned windows inside and out using glass cleaner solution.
- Checked vehicles prior to service and immediately afterward to identify damages.
- Applied waxes to protect paint finish from weather conditions and oxidation.
- Cleans engine compartment by removing grease buildup with degreased solution.
- Washed wide range of vehicles each day.
- Used steam cleaning equipment to remove dirt from engine and engine compartment.
- Ordered and restocked supplies to keep workplace operating smoothly.
Education
High School Diploma -
Everett Alvarez High School
Salinas, CA05-2023
Some College (No Degree) - Business Administration
CSUMB
Seaside, CASkills
- Sales and Marketing
- Calculating Prices
- Goal Setting
- Upselling Strategies
- Friendly and Enthusiastic
- Enthusiasm for Students and Teaching
- Coaching and Mentoring
- Relationship Building
- Interpersonal and Communication Skills
- Punctual and Dependable
- Attention to Detail
- Communication and Interpersonal Skills
- Mathematics
- Athletic Training
- Motivating and Inspiring Students
Accomplishments
- Honor student from 2019-2023
Certification
- Car Salesman License 2023 through 2027
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Car Salesperson
Chevrolet Motors
04.2023 - 08.2024
Car Detailer
Chevrolet Motors
12.2022 - 04.2023
High School Diploma -
Everett Alvarez High School
Some College (No Degree) - Business Administration
CSUMB