Anthony Mares
retail management
Sylmar,CA
Summary
I have over seen at least 10 cashiers 15 grocery clerk's 5 meat cutters 4 deli prep stations on some of the biggest days in retail.
I have avery strong work ethic and my work presence has to show for that.
Overview
17
17
years of professional experience
Work History
Assistant Store Manager
Dollar Tree
01.2020 - 01.2024
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
Amazon Manager
Amazon
01.2021 - 02.2023
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Assistant Store Manager
Smart And Final
02.2007 - 10.2017
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Launched quality assurance practices for each phase of development
Education
High School Diploma -
North Valley Occupational Center - Aviation Center
Mission Hills, CA06.1999
Skills
- Employee Scheduling
- Task Delegation
- Operations Management
- Employee Performance Evaluations
- Recruiting and Interviewing
- Product and Service Knowledge
- Cost Reduction
- Strategic Planning
- Team Motivation
- Budgeting and Finance
- Sales Growth
- CSS
- Promotional Planning
- Schedule Oversight
- Staff Training and Development
- Business Development
- Project Management
- Compliance Understanding
- Product Branding
- Staff Development
- Performance Reviewing
- Project Management Abilities
- Marketing Knowledge
- Staff Management
- Google Drive
- Succession Planning
- Retail Operations
- Orientation and Training
- Meeting Facilitation
- Workload Management
- Customer Rapport
- Contract Management
- Customer Relationship Management (CRM)
- Cost Control
- Money Handling
- Retail Operations Management
- Financial Management
- Sales Strategies
- Consulting
Timeline
Amazon Manager
Amazon
01.2021 - 02.2023
Assistant Store Manager
Dollar Tree
01.2020 - 01.2024
Assistant Store Manager
Smart And Final
02.2007 - 10.2017
High School Diploma -
North Valley Occupational Center - Aviation Center