Anthony Mares
retail management
Sylmar,CA
Summary
I have over seen at least 10 cashiers 15 grocery clerk's 5 meat cutters 4 deli prep stations on some of the biggest days in retail.
I have avery strong work ethic and my work presence has to show for that.
Overview
17
17
years of professional experience
Work History
Assistant Store Manager
Dollar Tree
Glendale, CA
01.2020 - 01.2024
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
Amazon Manager
Amazon
Glendale, CA
01.2021 - 02.2023
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Assistant Store Manager
Smart And Final
Encino, CA
02.2007 - 10.2017
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Launched quality assurance practices for each phase of development
Education
High School Diploma -
North Valley Occupational Center - Aviation Center
Mission Hills, CA06.1999
Skills
- Employee Scheduling
- Task Delegation
- Operations Management
- Employee Performance Evaluations
- Recruiting and Interviewing
- Product and Service Knowledge
- Cost Reduction
- Strategic Planning
- Team Motivation
- Budgeting and Finance
- Sales Growth
- CSS
- Promotional Planning
- Schedule Oversight
- Staff Training and Development
- Business Development
- Project Management
- Compliance Understanding
- Product Branding
- Staff Development
- Performance Reviewing
- Project Management Abilities
- Marketing Knowledge
- Staff Management
- Google Drive
- Succession Planning
- Retail Operations
- Orientation and Training
- Meeting Facilitation
- Workload Management
- Customer Rapport
- Contract Management
- Customer Relationship Management (CRM)
- Cost Control
- Money Handling
- Retail Operations Management
- Financial Management
- Sales Strategies
- Consulting
Timeline
Amazon Manager
Amazon
01.2021 - 02.2023
Assistant Store Manager
Dollar Tree
01.2020 - 01.2024
Assistant Store Manager
Smart And Final
02.2007 - 10.2017
High School Diploma -
North Valley Occupational Center - Aviation Center