Anthony Marino

• Evaluated incident scenes for possible victims requiring medical attention or evacuation assistance.
• Maintained firefighting equipment, including hoses and ladders, on a daily basis.
• Communicated effectively with crew members while performing tasks under stressful conditions.
• Performed search and rescue operations in hazardous environments.
• Conducted regular safety inspections of buildings to identify any potential hazards.
• Participated in training drills and exercises to maintain proficiency in fire suppression tactics.
• Responded promptly to medical emergencies such as heart attacks or stroke victims.
• Inspected vehicles for proper operation prior to use on emergency calls.
• Responded quickly to hazardous materials incidents by containing spills or leaks with appropriate protective gear.
• Coordinated with other first responders during multi-agency responses.
• Assisted in responding to emergency calls, assessing situations, and providing necessary medical aid.
• Communicated with other firefighters and emergency personnel to relay observations, equipment needs, and other relevant information.
• Responded immediately to alarms for fires, vehicle accidents, and other emergency situations.
• Ascended and descended ladders, stairs and ramps in smoke-filled areas.
• Cleaned, serviced and maintained fire apparatus in condition of readiness and performed general maintenance of fire department property.
• Laid hose lines and operated nozzles, pumps, hydrants and fire extinguishers.
• Employed systematic search and rescue procedures and location and excavation devices to safely locate and evacuate victims.
• Collaborated with other emergency personnel when responding to accident scenes or acute illness calls requiring emergency medical care.
• Extinguished flames and embers to suppress fires with shovels and hand-driven water or chemical pumps.
• Combatted fires by holding nozzles and directing streams of fog, chemicals or water.
• Trained continuously to maintain required physical fitness for demanding work.
• Controlled and extinguished fires using manual and power equipment.
• Participated in fire and life safety inspections of commercial and residential properties and checked operating condition of hydrants.
• Checked hoses and breathing masks after fire calls to determine proper functionality.
• Analyzed situations to quickly adopt courses of action with regard to surroundings and circumstances.
• Administered emergency treatment and medical care to people injured in accidents and fires.
• Observed strict safety protocols to maintain personal and coworker safety.
• Tested and inspected tools, equipment and gear to maintain readiness for different fire scenarios.
• Established and managed water supplies to support suppression activities.
• Located victims trapped by fires, extricated and rendered first aid.
• Located hydrants and operated pumps at proper pressure to evaluate adequacy of water system and availability of water supply.
• Attended trainings to maintain wealth of knowledge in firefighting techniques and suppression methods, enabling quick decision making during actual emergencies.

Performs work of moderate complexity in the operation of a fire engine, ladder truck, and heavy rescue apparatus in the protection of life and property from fire and other hazards, safely navigating the apparatus to fires, motor vehicle, or hazardous materials incidents, and medical or other emergency situations. Maintains all equipment, tools, and apparatus to ensure safe and efficient operation. Performs as an Emergency Medical Technician (EMT) and firefighter as needed. Fills in as fire captain and performs other related duties and responsibilities as required.

Works under general supervision of a fire captain, according to policy and procedures; decides how and when to complete tasks. Participates in the operations of fire suppression, fire education and prevention, technical rescue, emergency medical, and other incident response operations at the fire station. Participate as part of a team in the maintenance of facilities, equipment, and apparatus. Also participate in pre-incident planning, maintenance of records, inspections, and training programs. Stay abreast of state-of-the-art fire suppression and rescue procedures, techniques, and equipment, and requires me to incorporate the necessary changes into in-service training. I'm subject to the hazards associated with incident response work, including working inside and outside environments, in extreme hot and cold temperatures, loud noise, vibration, moving parts, high heat, chemicals, fumes, odors, dusts, gases, poor ventilation, oils, wearing respirators, and working in close quarters. I am also subject to OSHA standards on bloodborne pathogens. Work is performed under regular supervision and is evaluated through observation, conferences, and written reports concerning the quality and effectiveness of work completed.

• Operates fire pumps, aerial apparatus, hydraulic ladders, to and from fires and other emergencies. Calculates friction loss, reads, and adjusts gauges as appropriate. Safely and efficiently places and secures apparatus and equipment at emergency scenes, including the ability to back up all apparatus.
• Cleans, tests, inspects, and maintains a variety of specialized equipment, tools, apparatus, quarters, and communication devices during each shift and/or after use. Reports any necessary repairs to a supervisor to maintain the apparatus, equipment, and tools in efficient operating condition.
• Responds to alarms and participates in incident response, including firefighting operations, operation of fire apparatus, and other equipment as required. Responds and participates in remediation activities for chemical spills, hazardous materials, and other related incidents. Responds to emergency medical incidents and provides EMT services. Responds and provides technical rescue services.
• Drives apparatus to incident scene, properly places apparatus to establish water supply or other needs, ensures proper operation and pressure of hoses, issues equipment, and monitors radio traffic for necessary response, and returns fire apparatus and related equipment to service after incident response.
• Inspects station and equipment for proper appearance and condition.
• Performs maintenance and cleaning of fire apparatus, equipment, station building, hydrants, hose lines, and related facilities, equipment, and supplies.
• Assists with the preparation of fire reports and participates in special projects, as required. Participates in in-service training programs.
• Participates in fire prevention and public education programming, inspections, and pre-incident surveys.
• Participates in mechanical maintenance and repair of apparatus, and other equipment.
• May perform special assignments or projects requiring the leadership or coordination of others, such as SCBA maintenance and repair, radio equipment maintenance and repair, building maintenance, hydrant maintenance, hose line testing, and maintenance, etc. Coordinates emergency and non-emergency response activities with other departments, outside agencies, and organizations.
• Works a 24-hour shift and always maintains complete response readiness.
• Acts as a liaison with the public and may make presentations to community organizations, schools, civic groups, and other entities.
• Fills in as fire captain in the absence of the captain, overseeing personnel and emergency response of the assigned company.

• Evaluated incident scenes for possible victims requiring medical attention or evacuation assistance.
• Maintained firefighting equipment, including hoses and ladders, on a daily basis.
• Communicated effectively with crew members while performing tasks under stressful conditions.
• Performed search and rescue operations in hazardous environments.
• Conducted regular safety inspections of buildings to identify any potential hazards.
• Participated in training drills and exercises to maintain proficiency in fire suppression tactics.
• Responded promptly to medical emergencies such as heart attacks or stroke victims.
• Inspected vehicles for proper operation prior to use on emergency calls.
• Responded quickly to hazardous materials incidents by containing spills or leaks with appropriate protective gear.
• Coordinated with other first responders during multi-agency responses.
• Assisted in responding to emergency calls, assessing situations, and providing necessary medical aid.
• Communicated with other firefighters and emergency personnel to relay observations, equipment needs, and other relevant information.
• Responded immediately to alarms for fires, vehicle accidents, and other emergency situations.
• Ascended and descended ladders, stairs and ramps in smoke-filled areas.
• Cleaned, serviced and maintained fire apparatus in condition of readiness and performed general maintenance of fire department property.
• Laid hose lines and operated nozzles, pumps, hydrants and fire extinguishers.
• Employed systematic search and rescue procedures and location and excavation devices to safely locate and evacuate victims.
• Collaborated with other emergency personnel when responding to accident scenes or acute illness calls requiring emergency medical care.
• Extinguished flames and embers to suppress fires with shovels and hand-driven water or chemical pumps.
• Combatted fires by holding nozzles and directing streams of fog, chemicals or water.
• Trained continuously to maintain required physical fitness for demanding work.
• Controlled and extinguished fires using manual and power equipment.
• Participated in fire and life safety inspections of commercial and residential properties and checked operating condition of hydrants.
• Checked hoses and breathing masks after fire calls to determine proper functionality.
• Analyzed situations to quickly adopt courses of action with regard to surroundings and circumstances.
• Administered emergency treatment and medical care to people injured in accidents and fires.
• Observed strict safety protocols to maintain personal and coworker safety.
• Tested and inspected tools, equipment and gear to maintain readiness for different fire scenarios.
• Established and managed water supplies to support suppression activities.
• Located victims trapped by fires, extricated and rendered first aid.
• Located hydrants and operated pumps at proper pressure to evaluate adequacy of water system and availability of water supply.
• Attended trainings to maintain wealth of knowledge in firefighting techniques and suppression methods, enabling quick decision making during actual emergencies.

• Evaluated incident scenes for possible victims requiring medical attention or evacuation assistance.
• Facilitated public education programs about fire safety awareness.
• Maintained firefighting equipment, including hoses and ladders, on a daily basis.
• Communicated effectively with crew members while performing tasks under stressful conditions.
• Provided support services during natural disasters such as floods or hurricanes.
• Performed search and rescue operations in hazardous environments.
• Conducted regular safety inspections of buildings to identify any potential hazards.
• Prepared detailed reports concerning all activities at emergency scenes.
• Participated in training drills and exercises to maintain proficiency in fire suppression tactics.
• Responded promptly to medical emergencies such as heart attacks or stroke victims.
• Extinguished fires using water hoses, chemical extinguishers, smoke ejectors, and other tools.
• Provided educational presentations regarding fire prevention techniques to local schools and businesses.
• Coordinated with other first responders during multi-agency responses.
• Assisted in responding to emergency calls, assessing situations, and providing necessary medical aid.
• Communicated with other firefighters and emergency personnel to relay observations, equipment needs, and other relevant information.
• Responded immediately to alarms for fires, vehicle accidents, and other emergency situations.
• Ascended and descended ladders, stairs and ramps in smoke-filled areas.
• Cleaned, serviced and maintained fire apparatus in condition of readiness and performed general maintenance of fire department property.
• Laid hose lines and operated nozzles, pumps, hydrants and fire extinguishers.
• Employed systematic search and rescue procedures and location and excavation devices to safely locate and evacuate victims.
• Extinguished flames and embers to suppress fires with shovels and hand-driven water or chemical pumps.
• Trained continuously to maintain required physical fitness for demanding work.
• Analyzed situations to quickly adopt courses of action with regard to surroundings and circumstances.
• Tested and inspected tools, equipment and gear to maintain readiness for different fire scenarios.

• Ensured all safety protocols were followed during the repair and maintenance of machinery.
• Created detailed reports on the status of all machines in the facility.
• Scheduled regular meetings with department heads to discuss upcoming projects or repairs.
• Directed troubleshooting activities for malfunctioning machines as needed.
• Developed plans for repairs, replacements, and upgrades to existing machinery.
• Analyzed data from computer-controlled machines to diagnose malfunctions.
• Assisted in resolving complex mechanical issues in a timely manner.
• Supervised installation processes for newly acquired production machinery.
• Reviewed service requests from operators to prioritize tasks accordingly.
• Conducted regular inspections of production equipment to identify potential maintenance needs.
• Provided technical guidance and support to junior staff members.
• Researched cost-effective solutions for maintaining existing equipment.
• Adhered to company policies regarding safety procedures when performing maintenance work.
• Implemented preventative maintenance schedules for all plant equipment.
• Performed routine checks on electrical systems, pumps, motors, and other components of plant machinery.
• Evaluated new technologies that could improve machine efficiency or reduce downtime costs.
• Organized and managed a team of 10 plant maintenance technicians.
• Monitored inventory levels of spare parts and tools used in the facility's operations.
• Trained personnel on the proper use of specialized tools and equipment.
• Coordinated with vendors to ensure timely delivery of required parts and materials.
• Collaborated with outside contractors when necessary to complete major repairs or installations.
• Performed repairs and scheduled maintenance of company equipment and systems.
• Monitored supply inventory and submitted orders while complying with maintenance budget restrictions.
• Performed routine inspections to maintain safety and functionality of facility's systems.
• Inspected completed work to assess quality and identify skill gaps.
• Delegated work to staff, setting priorities and goals.
• Maintained optimal supply levels to meet expected demands without overreaching budget targets.
• Determined schedules, sequences and assignments for work activities, based on priority, quantity of equipment and personnel skill.
• Monitored employee work levels and optimized performance with strategic approaches.
• Established and enforced clear safety policies to protect workers from injury.
• Coordinated efficient maintenance schedules to keep systems running at peak levels.
• Delivered positive reinforcement and constructive criticism for employee work efforts.
• Oversaw workforce schedules and allocated resources in order to achieve project goals.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Reviewed project blueprints and specifications to determine number of workers needed to complete jobs.
• Coached staff on strategies to enhance performance and improve customer relations.
• Reported project progress, site problems and labor status to supervisors.
• Implemented onsite safety protocols and procedures and properly trained team members on prevention measures.
• Communicated with distributors to acquire necessary equipment for projects.
• Prepared and planned worksites to help jobs run smoothly.
• Filled out work orders, repair logs and maintenance plans to document work completed.
• Trained and monitored employees to teach daily tasks and improve performance.
• Kept records of parts and equipment used in projects to update inventory.
• Allocated material and labor resources to promote on-time and under-budget project completion.
• Created work crew schedules and delegated assignments.

• Provided emergency services such as repairing faulty wiring or replacing broken compressors.
• Replaced defective components in air conditioning systems to ensure optimal performance.
• Troubleshot and repaired complex HVAC issues with a focus on customer satisfaction.
• Created detailed reports about completed jobs, including cost estimates for parts and labor.
• Kept current with all applicable local codes related to installation standards for air conditioners.
• Inspected and evaluated the efficiency of existing air conditioning systems for potential upgrades or repairs.
• Installed insulation around ductwork to maximize energy efficiency in cooling systems.
• Conducted regular inspections of AC units to identify any possible problems before they become major issues.
• Repaired condensers, evaporators, motors, fans, ducts and other related components of AC systems.
• Followed safety protocols when installing or repairing electrical wiring associated with AC units.
• Performed maintenance on existing air conditioning units, including cleaning coils, testing pressure levels and diagnosing malfunctions.
• Calibrated thermostats to meet specific temperature requirements for clients.
• Installed air conditioning systems in commercial and residential buildings.
• Maintained an organized inventory of tools, equipment, replacement parts and other supplies needed for job completion.
• Developed preventative maintenance plans tailored to each client's individual needs.
• Diagnosed air conditioning problems and addressed issues with low voltage, compressors, reverse valves, blowers, and condenser motors.
• Retained careful and thorough maintenance and repair records in case customers required future service.
• Disassembled units, repaired broken components and restored to operating condition.
• Installed and maintained residential and commercial HVAC systems to ensure optimal operation and energy efficiency.
• Troubleshot and diagnosed issues with HVAC equipment, providing recommendations for remediation.
• Examined heating and air conditioning systems and air compressors for signs of defects or malfunction.
• Assisted in the selection and sizing of HVAC equipment for new installations, based on detailed load calculations.
• Diagnosed and repaired faults in HVAC systems, including refrigerant leaks, electrical issues, and mechanical failures.
• Promptly responded to complaints about temperature problems during massive heatwave and conducted assessments to determine causes and target solutions.
• Calibrated HVAC equipment and systems for optimal performance and energy efficiency.
• Installed heating, air conditioning and ventilation equipment and tested for proper operation.
• Performed ductwork repairs and modifications to improve system airflow and indoor air quality.
• Maintained and serviced HVAC systems and refrigeration equipment.
• Tested pipe, tubing joints, and connections for leaks.
• Loaded materials, tools and equipment on truck at beginning of each shift.
• Cut and drilled holes in floors, walls and roofs to install equipment using power saws and drills.
• Put in new gas lines, wiring and other support components for HVAC systems.
• Reviewed work orders and discussed with supervisors.
• Adjusted and repaired systems to meet manufacturers' performance specifications.
• Communicated with clients during service calls for top-quality customer service.
• Assessed system operations to identify potential areas requiring maintenance services.

• Created detailed reports documenting any issues found during inspections.
• Performed routine inspections of the exterior of the building for signs of damage or wear.
• Maintained records of all maintenance activities performed on the property.
• Inspected buildings and grounds for safety hazards and code violations.
• Ensured that all safety protocols were followed while performing maintenance duties.
• Assisted in cleaning up debris from construction sites or landscaping projects.
• Managed inventory of supplies used for property maintenance tasks.
• Replaced lighting fixtures and installed new light bulbs as needed.
• Provided snow removal services during winter months.
• Operated power tools such as saws and drills to perform various repairs.
• Performed minor carpentry work such as installing shelves or repairing furniture.
• Kept abreast of local building codes and regulations related to property maintenance.
• Performed regular maintenance and repairs on plumbing, electrical, heating, and air conditioning systems.
• Cleaned common areas of the property including lobbies, hallways, stairwells, elevators, restrooms.
• Checked security systems regularly to ensure proper functioning.
• Installed drywall panels and painted interior walls when necessary.
• Responded to service requests from tenants in a timely manner.
• Repaired broken windows, doors, walls, floors, ceilings, roofs, and other building components.
• Implemented preventive maintenance practices and upheld equipment guidelines to avoid failures.
• Implemented troubleshooting techniques to resolve issue.
• Routinely inspected equipment for preventive and emergency maintenance needs.
• Performed routine maintenance by inspecting drives, motors or belts.
• Maintained or repaired specialized equipment or machinery.
• Diagnosed and corrected mechanical problems using blueprints, repair manuals or parts catalogs.
• Repaired machines, equipment or structures using tools or equipment.
• Inspected, operated or tested machinery or equipment to diagnose machine malfunctions.
• Estimated costs to repair machinery, equipment or building structures.
• Assembled, installed or repaired electrical or electronic components and pipe systems.
• Recorded type and cost of maintenance or repair work.
• Adjusted devices or control instruments using hand tools, levels or straightedges.
• Aligned and balanced new equipment after installation.
• Set up and operated machine tools to repair or fabricate jigs, fixtures or tools.
• Cleaned or lubricated shafts, bearings or other parts of machinery.

• Conducted daily inspections to ensure compliance with safety regulations.
• Analyzed data from incident reports, surveys, studies, and investigations to identify trends or areas of concern.
• Evaluated performance of subordinate staff and provided feedback.
• Ensured that all personnel adhered to established standards for conduct, behavior, and dress code requirements.
• Developed and implemented training programs for firefighters.
• Assisted in the preparation of budgets and maintained fiscal control over assigned resources.
• Provided technical advice on fire prevention matters to management staff.
• Directed and coordinated firefighting operations to ensure safety of personnel, property, and the public.
• Prepared reports related to operational activities, personnel issues, and budget controls.
• Participated in meetings with elected officials, department heads and representatives from other agencies concerning fire service issues.
• Supervised the maintenance of firefighting apparatus, equipment, and supplies.
• Facilitated interagency coordination among various organizations involved in emergency response operations.
• Responded to calls involving hazardous materials incidents, rescue operations, or medical emergencies as needed.
• Coordinated activities with other agencies during emergency incidents.
• Represented the department at conferences, conventions or seminars as required.
• Identified opportunities for improvement in operational procedures, policies, and practices.
• Prepared records and reports of company responses to fires or other emergencies.
• Conducted fire prevention and suppression operations.
• Conducted search and rescue operations, quickly analyzed medical emergencies and administered first aid to injured persons.
• Responded to fire and emergency alarms and evaluated emergency to direct company operations.
• Provided clear and decisive leadership by rapidly assessing and responding to changing field conditions.

• Assisted in snow removal from sidewalks during winter months.
• Sanitized all restroom fixtures including sinks, toilets, urinals, mirrors, walls and floors.
• Stocked restrooms with paper products and soap dispensers.
• Emptied trash cans and replaced liners.
• Responded quickly to spills or accidents using appropriate cleaning materials.
• Cleaned windows, door frames, and sills.
• Followed established health codes while performing duties.
• Transported waste to designated disposal sites according to safety protocols.
• Provided excellent customer service when interacting with customers or colleagues.
• Adhered to all safety guidelines while operating machinery such as floor buffers.
• Swept and mopped floors in public areas.
• Measured and mixed detergents with water for use in commercial cleaning.
• Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
• Spot-cleaned glass surfaces and windows with cleaning solutions.
• Cleaned sinks, floors and mirrors to keep bathrooms sanitized and organized.
• Reported damaged and broken furniture, upholstery and fixtures to supervisors.
• Sanitized frequented areas and equipment using approved supplies.
• Emptied wastebaskets to transport trash and waste to proper disposal areas.
• Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
• Completed routine maintenance checks, notifying management of needed repairs.
• Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
• Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
• Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
• Followed company uniform, performance and security policies with every job.
• Requisitioned supplies or equipment for cleaning and maintenance duties.
• Mixed water and detergents or acids to prepare cleaning solutions.
• Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
• Removed snow from sidewalks using snowplows, snow blowers or snow shovels.
• Cleaned building floors by sweeping, mopping or vacuuming.

• Documented all repair work performed on HVAC units according to company standards.
• Performed routine checks on various components of the system such as contactors, relays and solenoids.
• Troubleshot complex control circuits involving relays, transformers and switches.
• Followed safety procedures when working on high voltage wiring or gas lines.
• Installed, repaired and maintained residential HVAC equipment, including furnaces, air conditioners, heat pumps and duct systems.
• Resolved customer complaints regarding installation or service issues in a timely manner.
• Replaced worn out filters at regular intervals to improve air quality inside the premises.
• Recovered refrigerant from old HVAC units prior to disposal according to local environmental regulations.
• Performed preventive maintenance on HVAC systems to ensure peak performance and energy efficiency.
• Checked pressure readings on gauges connected to the system in order to diagnose any malfunctions.
• Adjusted controls to obtain desired temperature settings within the home or office environment.
• Attended seminars and workshops related to advances in HVAC technology for professional development purposes.
• Diagnosed and identified faulty components in malfunctioning HVAC systems using specialized testing tools.
• Cleaned evaporator coils, condensate drains and blower wheels to maintain optimal efficiency of the unit.
• Inspected electrical wiring of existing HVAC systems to identify potential problems and safety hazards.
• Maintained records of all repairs and maintenance activities for future reference purposes.
• Assembled sheet metal pieces into ductwork sections using rivets or screws as needed.
• Calibrated thermostats, tested capacitors and checked refrigerant levels for proper functioning of the system.
• Repaired or replaced defective parts such as compressors, motors, fans and other components in heating and cooling systems.
• Adept at reading blue prints of electrical equipment.
• Calibrated HVAC equipment and systems for optimal performance and energy efficiency.
• Troubleshot and diagnosed issues with HVAC equipment, providing recommendations for remediation.
• Implemented safety protocols and procedures to ensure safe working conditions for all HVAC-related tasks.
• Performed emergency repairs on HVAC systems to restore heating and cooling services in critical situations.
• Trained junior technicians on HVAC repair and maintenance techniques, tools, and safety practices.
• Conducted regular system inspections and preventative maintenance tasks, reducing system downtime and repair costs.
• Maintained and serviced HVAC systems and refrigeration equipment.
• Installed and maintained residential and commercial HVAC systems to ensure optimal operation and energy efficiency.
• Performed ductwork repairs and modifications to improve system airflow and indoor air quality.
• Diagnosed and repaired faults in HVAC systems, including refrigerant leaks, electrical issues, and mechanical failures.
• Disassembled units, repaired broken components and restored to operating condition.
• Examined heating and air conditioning systems and air compressors for signs of defects or malfunction.
• Installed heating, air conditioning and ventilation equipment and tested for proper operation.
• Loaded materials, tools and equipment on truck at beginning of each shift.
• Repaired parts by using technical knowledge, special tools and soldering skills.
• Put in new gas lines, wiring and other support components for HVAC systems.
• Mounted compressors, condensers and other components in specified locations using hand tools and various welding equipment.
• Reviewed work orders and discussed with supervisors.

• Evaluated performance of subordinate staff and provided feedback.
• Ensured that all personnel adhered to established standards for conduct, behavior, and dress code requirements.
• Developed and implemented training programs for firefighters.
• Directed and coordinated firefighting operations to ensure safety of personnel, property, and the public.
• Prepared reports related to operational activities, personnel issues, and budget controls.
• Supervised the maintenance of firefighting apparatus, equipment, and supplies.
• Participated in meetings with elected officials, department heads and representatives from other agencies concerning fire service issues.
• Facilitated interagency coordination among various organizations involved in emergency response operations.
• Responded to calls involving hazardous materials incidents, rescue operations, or medical emergencies as needed.
• Coordinated activities with other agencies during emergency incidents.
• Represented the department at conferences, conventions or seminars as required.
• Conducted search and rescue operations, quickly analyzed medical emergencies and administered first aid to injured persons.
• Responded to fire and emergency alarms and evaluated emergency to direct company operations.
• Performed fundamental firefighter and driver duties.
• Established and managed water supplies to support suppression activities.
• Cleaned, serviced and maintained fire apparatus in condition of readiness and performed general maintenance of fire department property.
• Oversaw station efforts to continuously deliver timely and quality responses in areas of fire, medical and public safety administration.
• Provided clear and decisive leadership by rapidly assessing and responding to changing field conditions.

• Oversaw daily operations of the store including opening and closing procedures.
• Reviewed purchase orders for accuracy before submitting them for processing.
• Managed staff of 25 grocery clerks, ensuring that duties were completed in a timely manner.
• Ordered supplies as needed while staying within budget parameters.
• Resolved customer complaints in a courteous and professional manner.
• Maintained cleanliness of store by delegating tasks to the cleaning crew.
• Provided feedback on employee performance reviews during annual evaluations.
• Ensured compliance with all health, safety, and sanitation regulations.
• Monitored inventory levels and stock shelves with new merchandise.
• Conducted weekly meetings with staff members to discuss performance goals.
• Organized promotional displays to maximize sales opportunities.
• Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
• Evaluated employee performance regularly and provided feedback on areas for improvement.
• Assisted customers with product selection when needed or requested.
• Analyzed store's inventory and ordered merchandise and products to keep stock level.
• Distributed daily tasks to appropriate employees and checked to complete duties within expected time frames.
• Assessed grocery store for cleanliness and checked proper stocking of shelves, refrigerated section and freezers.
• Coordinated efficient restocking of grocery merchandise to meet customer needs and promote consistent sales.
• Delivered expert customer service to store patrons and assisted with locating desired items.
• Maximized profit by coordinating efficient team workflows, minimizing waste and controlling shrinkage.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Maintained comprehensive compliance with workplace and food safety standards to protect staff and customers.
• Lead by example and took responsibility for all actions drive culture of performance excellence.
• Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
• Formed and sustained strategic relationships with clients.
• Delegated work to staff, setting priorities and goals.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
• Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
• Monitored progress by establishing plans, budgets and measuring results.
• Created effective business plans to focus strategic decisions on long-term objectives.