Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anthony Mark

Lawton

Summary

Having diverse work environments has helped myself learn and develop within any work setting I'm in. From sales to warehouse teamwork, I've learned how to effectively complete tasks and satisfy customers, co-workers, or managers needs or inquires. Taking pride and the need to get better everyday is what drives me towards finding success in any work environment.

Overview

2
2
years of professional experience

Work History

Warehouse Worker

Imperial Beverage
07.2024 - Current
  • Consistently lifted materials weighing as much as 10-200 pounds.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Helped train new employees in safe practices and warehouse procedures.
  • Operated equipment while observing standard safety procedures.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Used scanners to quickly locate and track items in warehouse.
  • Collaborated with team members to achieve daily pick and pack goals.
  • Improved order accuracy by diligently picking products according to pick lists and packing slips.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Reviewed order slips, picked products and staged merchandize to be shipped.

Key Holder

Dollar General
04.2024 - 07.2024
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
  • Implemented loss prevention measures to minimize shrinkage rates within the store effectively.
  • Assisted in training and onboarding of new employees, accelerating their acclimatization to store environment.

Sales Associate

Dollar General
01.2024 - 04.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Education

Gobles Middle/High School
Gobles, MI

Skills

  • Packaging and labeling
  • Picking and packing
  • Self-motivated and disciplined
  • Cleaning and organizing
  • Driven

Timeline

Warehouse Worker

Imperial Beverage
07.2024 - Current

Key Holder

Dollar General
04.2024 - 07.2024

Sales Associate

Dollar General
01.2024 - 04.2024

Gobles Middle/High School

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