Anthony Marler
Phoenix,AZ
Overview
19
19
years of professional experience
1
1
Certification
Work History
Fulfillment Manager
The Dirty Cookie (Formerly Noms)
05.2021 - Current
- Managed incoming shipments from vendors by scheduling appropriate receiving times and organizing labor resources efficiently.
- Handled escalated customer service issues related to order fulfillment, providing prompt resolutions that enhanced overall client satisfaction.
- Operated and managed use of pallet jacks to safely transport and manage materials to and from warehouse.
- Coordinated with team members for efficient inventory management, maintaining optimal stock levels and reducing backorders.
Sales & Service Specialist
Sears Home Services
05.2013 - 05.2021
- Worked closely with clients throughout entire sales cycle, providing ongoing support, addressing concerns, and ensuring overall satisfaction with their experience.
- Optimized sales pitches during presentations by incorporating visual aids and engaging storytelling techniques for enhanced persuasiveness.
- Received accolades from senior management due to exemplary performance in meeting company-wide objectives, contributing significantly to overall profitability growth.
- Increased sales revenue by consistently meeting and exceeding sales targets through effective product presentation and client relationship management.
Overnight Stock Team Supervisor
Pilot Travel Centers
01.2011 - 04.2013
- Enhanced team productivity by implementing efficient workflow processes and monitoring daily progress.
- Assisted in conducting regular inventory audits to ensure accurate accounting of stock levels and identify areas for improvement in stocking processes.
- Maintained clean and safe store environment for both customers and colleagues through regular cleaning, sweeping, and addressing potential hazards.
- Facilitated strong relationships between our team and other departments leading to improved cross-functional collaboration.
Lead Cook/Shift Supervisor
Hometown Buffet
10.2005 - 01.2011
- Maintained a high standard of food quality by consistently reviewing dishes for taste, presentation, and adherence to established guidelines.
- Ensured consistent food quality with strict adherence to recipes, portion control, and presentation standards.
- Trained new hires in proper cooking techniques, equipment usage, and safety protocols, increasing overall team proficiency.
Education
GED -
San Diego City College
San Diego, CACertification
HACCP Certification
ServSafe Managers Certification
Food Handlers Card Certification
Timeline
Fulfillment Manager
The Dirty Cookie (Formerly Noms)
05.2021 - Current
Sales & Service Specialist
Sears Home Services
05.2013 - 05.2021
Overnight Stock Team Supervisor
Pilot Travel Centers
01.2011 - 04.2013
Lead Cook/Shift Supervisor
Hometown Buffet
10.2005 - 01.2011
GED -
San Diego City College