Anthony Marra

• Directed day to day operations for Plant Ops, Environmental Services, Food Service, Security, Environment of Care, and Emergency Management
• Also served as Safety Officer
• Successful TJC survey in November, 2020.

• Responsible for Plant Ops, Construction, Environment of Care, Infrastructure Planning, and Biomed
• Hospital was sold and buyer did not outsource FM.
• Scheduled, directed and supervised external contractors in maintenance and upkeep of 12 buildings.

• Responsible for implementing new Work Order System at 10 hospitals
• Supported 5 minor and 2 major construction projects, as well as 3 Mock-Joint Commission Surveys to support preparation and operational standards development for new hires.

Joined the Global Real Estate Team to start up Sodexo’s largest global contract in 25 countries with GlaxoSmithKline (GSK). I was responsible for the Southern US and the World Headquarters Campus in Research Triangle Park. Transitioned 12 cost centers to Sodexo Associates. This was the most successful venture I had ever witnessed, let alone the honor to have been on the team myself. Incentive and performance-based agreements all eventually hit a plateau, but we exceeded every KPI, and reported successful CPI’s monthly for my entire tenure. Great partner and incredible team that I truly miss, and will never forget.

• Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
• Built positive and productive relationships with store and field leadership.
• Developed and executed comprehensive training programs for managers, resulting in improved employee performance and customer satisfaction.
• Developed and maintained strong relationships with vendors, negotiating preferential pricing and delivery terms to optimize supply chain efficiency while maintaining quality standards across the district.
• Created robust succession plans for key positions within each location, ensuring seamless transitions and continued excellence in operations during personnel changes.
• Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
• Compiled and analyzed data to determine approaches to improve savings opportunities and performance.
• Managed accounts to retain existing relationships and grow share of new business.
• Increased profit margins by effectively controlling budget and overhead and optimizing cross training.
• Built relationships with customers and leaders to establish long-term business growth.

• Plant Ops, Construction, Capital Planning, EOC, and Security
• 950 bed facility with 4.1m square feet
• Two successful TJC surveys during my tenure.
• Managed construction projects from concept to completion while adhering to strict quality control guidelines.
• Established effective communication channels between facilities team members for improved coordination of tasks and projects.
• Utilized data-driven metrics to evaluate facility performance against established benchmarks, making adjustments as necessary to achieve desired outcomes.
• Developed long-term strategic plans for facility growth, expansion, and optimization based on organizational needs.
• Assessed building design and accessibility to inform others of updates to existing infrastructure while maintaining ADA compliance.

• Started in Management Training Program out of college and was progressively promoted up to their largest, most prestigious Healthcare Account.