Anthony Martinez
Cudahy,CA
Summary
Proven track record in enhancing customer loyalty and streamlining operations, evidenced by my role at AMPM Arco. Skilled in cash handling and problem-solving, Excel in creating efficient, welcoming environments. My adeptness in teamwork and customer service has consistently driven positive outcomes, showcasing reliability and a commitment to excellence.
Safety-oriented Forklift Operator knowledgeable about proper handling of heavy machinery, pallet jacks, cherry pickers and forklifts. I work well independently and as part of team. Excellent interpersonal communication skills.
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Gas Station Attendant
AMPM Arco
08.2023 - Current
- Maintained clean and orderly work station.
- Ensured accurate cash handling and maintained a balanced register at the end of each shift.
- Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
- Cleaned up gas and other spills in accordance with spill procedures.
- Successfully deescalated challenging situations involving unhappy or irate customers through active listening skills coupled with problem-solving abilities.
- Collaborated with team members for smooth shift transitions, maintaining operational continuity throughout the day.
- Resolved customer complaints promptly and professionally to enhance customer loyalty and increase client base.
- Promoted special offers and discounts to customers to maximize sales.
Forklift Operator
Traffictechservices
10.2023 - 08.2024
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
- Assisted in training new employees on safe forklift operation, contributing to a stronger workforce.
Tire Technician
Monkey Tires
07.2022 - 12.2022
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Maintaining invoice and other biasness expenses, such as tools, gas, and product cost
- Repaired tires to avoid costly replacements by patching, plugging and replacing valves.
- Disposed of old tires correctly, meeting safety and environmental requirements.
- Maintained and managed tire and hardware inventory with regular stock assessments.
Sandwich Artist
SUBWAY®Restaurants
03.2020 - 02.2021
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
- Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
Skills
- Customer Service
- Cleaning and sanitation
- Customer service and assistance
- Teamwork and Collaboration
- Cash Handling
- Problem-Solving
- Reliability and punctuality
- Flexible schedule availability
- Vehicle Inspection
- Recordkeeping and File Maintenance
- Multitasking
Languages
Spanish
Native or Bilingual
Timeline
Forklift Operator
Traffictechservices
10.2023 - 08.2024
Gas Station Attendant
AMPM Arco
08.2023 - Current
Tire Technician
Monkey Tires
07.2022 - 12.2022
Sandwich Artist
SUBWAY®Restaurants
03.2020 - 02.2021