Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anthony Martinez

Moraine

Summary

Dynamic Department Manager at McDonald's with a proven track record in enhancing customer satisfaction and optimizing inventory management. Skilled in team leadership and problem-solving, I successfully fostered a collaborative environment, driving continuous improvements and minimizing waste. Committed to training and mentoring staff to achieve performance goals and ensure safety.

Overview

4
4
years of professional experience

Work History

Department Manager

McDonald's
11.2021 - Current
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.

Education

High School Diploma -

Miami Valley Career Technology Center
Englewood, OH
05-2022

Skills

  • Customer service
  • Staff management
  • Team leadership
  • Team supervision
  • Problem-solving
  • Training and mentoring
  • Task delegation
  • Decision-making
  • Safety and security
  • Goals and performance
  • Work planning and organization
  • Coaching and mentoring

Timeline

Department Manager

McDonald's
11.2021 - Current

High School Diploma -

Miami Valley Career Technology Center