Detail-oriented and organized Administrative Assistant with over 5 years of experience supporting the founder of a global organization, Christel DeHaan, and other Senior Vice Presidents. Excellent communicator with the ability to collaborate with many different departments of an organization. Highly-skilled team player who cultivates positive relationships with co-workers to ensure timeliness and efficiency of tasks. Expert in schedule and travel management for multiple senior-level executives.
Overview
5
5
years of professional experience
Work History
Programs & Services Specialist
Christel House International
01.2022 - 12.2023
Coordinate the scheduling of meetings and maintain calendar for Senior Vice President of Global Academics and Vice President of Programs & Services, including scheduling of meetings in 5 different time zones
Assist with project management for Programs & Services + Expansion initiatives, including setting targets for milestones, collecting and synthesizing feedback and adhering to deadlines
Actively participate in monthly meetings for Programs & Services department, including scheduling, creating agenda and taking notes
Book flights, restaurant and hotel reservations for Senior Vice President of Global Academics and Vice President of Programs & Services
Coordinate and create the daily agenda schedules for Senior Vice President of Global Academics and Vice President of Programs & Service's travel
Provide support, coordination and take minutes for Programs & Services Committee meetings
Coordinate a communications plan and schedule cross-network projects and meetings, including but not limited to College & Careers Program, Academic Leads team, Parent Programming and Learning Center Leadership teams
Assist with the implementation and execution of a Programs & Services Global Alumni Network, ensuring our graduates have continued support and success
Prepare expense reports for Senior Vice President of Global Academics and Vice President of Programs & Services
Maintain Programs & Services shared site, including activities and resources
Assist with scheduling onboarding for new Programs & Services team members
Serve as point of contact for Programs & Services, Compliance and Diversity, Equity and Inclusion teams when multiple units are assigned to the same project to ensure team actions remain in synergy
Assist Compliance team to design and implement all administrative processes and procedures in adherence to organizational policies
Manage communication with Compliance team and organizational-wide Learning Centers and departments to maintain knowledge of all new regulations/policies in organization, including monitoring and updating the shared Compliance site
Maintain shared public contacts, staff birthday list and internal telephone list
Support Christel DeHaan Enterprises and Family Office in general administrative duties, including reconciling monthly financial statements, ensuring integrity and confidentiality
Monitor and maintain all office and kitchen-related supplies
Provide support for Development and Fundraising department, with special emphasis on the annual Christel House Virtual Walk Around the World
Coordinate with Information Technology department on all office equipment
Prepare bank deposits for all donation funds and other incoming funds, including taking deposits to the bank
Run errands and provide transportation as necessary, such as mail and supply delivery, check signing, airport, and post office
Contact vendors and maintain relationships regarding copier, postage machine, bottled water, and shredding bins
Organize orientation and training of all new staff members and interns.
Administrative Office Support/Services Assistant
Christel House International
08.2018 - 01.2022
Help support and implement various organizational events, including Board meetings, retreats, conferences and celebrations
Monitor and maintain all kitchen-related supplies; including paper products, cleaning supplies and miscellaneous items as needed
Track and maintain office supplies for the office, including letterhead, envelopes, and other basic office supplies
Prepare bank deposits for all donation funds and other incoming funds, including taking deposits to the bank
Run errands as necessary, such as mail and supply delivery, check signing, airport and post office
Book restaurant and hotel reservations, prepare expense reports for Senior Vice President, track travel related awards programs and assist as needed in travel arrangements for various staff
Provide front desk telephone and receptionist coverage, run copies, send scans and faxes, and maintain internal office phone list
Manage aspects of office for all departments including mail pickup, distribution and drop off
Contact vendors and maintain relationships regarding fax machine, postage machine, bottled water, and shredding bins
Oversee general office maintenance (schedule carpet cleaning and glass cleaning) and maintain the appearance of shared office space such as kitchens/break room
Partner with Human Resource Department to maintain office policies as necessary
Coordinate with Information Technology department on all office equipment
Actively participate in individual bi-weekly review meetings with the Senior Vice President
Maintain public and Senior Vice Presidents' contacts, staff birthday list and internal telephone list.
Administrative Assistant to Christel DeHaan
Christel House International
01.2019 - 06.2020
Coordinate the scheduling of meetings and maintain calendar, including meetings with prominent donors and leading political figures
Provide support and coordination for board meetings and board members
Schedule and coordinate trips, including booking private jet, reserving hotel, dinner reservations and tickets for activities
Hold monthly meetings to review calendar items and trips
Deliver mail and other necessary items on a bi-weekly basis to home
Run errands as requested
Ensure security, integrity and confidentiality of data
Maintain and update Outlook contacts
Design and create holiday invitations and other invites
Assist Christel DeHaan Family Foundation with annual grant processing.
Education
Master of Arts for Teachers/Social Studies -
Indiana University
12.2003
Bachelor of Science in Psychology -
Indiana University
05.2000
Skills
Computer Skills
Office Management
Office Administration
Travel Arrangements
Multitasking and Organization
Team Collaboration
Excellent Communication
Records Management
Calendar Management
Project Scheduling
Activities
Member of the Diversity, Equity, and Inclusion Committee
Member of the Communications team
Member of the Compliance Committee
Booth Tarkington Civic Theatre Guild Member
References
Diana Woodworth, Accountant, Christel House International, Indianapolis, IN, 317-362-4108
Ashley Harris, Special Events Manager, The Salvation Army, Indianapolis, IN, 317-698-2474
Becky Hawkins, Controller, Christel House International, Indianapolis, IN, 317-431-7705
Affiliations
Christel House International: January 2022 - December 2023
Member of the Diversity, Equity, and Inclusion Committee
Member of the Communications team
Member of the Compliance Committee
Booth Tarkington Civic Theatre Guild Member: August 2020 - present