Anthony Masidonski

Specialized in selling a range of insurance types including car, life, home/renters, and business/commercial insurance. I am also licensed to sell annuities through Statefarm.

Business that I write for the first 6 months are my responsibility when it comes to the service work. I help answer any questions my customers my face. I do policy changes & policy reviews.

• Increased customer satisfaction ratings through proactive and actionable resolutions to questions, concerns, or challenges.
• Contacted customers to assess satisfaction and current needs.
• Assisted clients in navigating complex financial and legal processes to reduce risks.
• Kept detailed records of customer interactions for optimal traceability.
• Managed a portfolio of multiple accounts, ensuring timely delivery of products and services while maintaining strong relationships with clients.
• Implemented customized account plans to meet individual client needs.
• Consistently exceeded quota expectations leading the way among fellow representatives.
• Retained high-value clients by providing exceptional support and personalized service.
• Trained new employees on customer service, money handling and organizing strategies.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
• Met with customers to discuss and ascertain needs, tailor solutions and close deals.
• Met existing customers to review current services and expand sales opportunities.
• Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
• Set and achieved company defined sales goals.
• Attended monthly sales meetings and quarterly sales trainings.

I sold life insurance / health insurance. My main way to gain prospects was by cold calling. I would call 400 numbers a day. I would do no business over the phone , but instead run all in person appointments with my clients. I would spend my weekends door knocking and cold calling.

• Built strong relationships with clients through consistent communication and excellent customer service.
• Responded to customer calls swiftly to resolve issues and answer questions.
• Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
• Maintained high standards of customer service by building relationships with clients.
• Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
• Cross-sold insurance products to existing clients to reach sales targets.
• Built relationships with clients using active listening and issue resolution to provide excellent service.
• Worked closely with other team members to optimize sales strategies and achieve regional goals.
• Utilized CRM software to manage client relationships.
• Developed referral program that increased client base through satisfied customer recommendations.
• Generated leads through cold-calling, networking and other outreach methods.