Anthony Matos
Woodbridge,VA
Summary
High-achieving and energetic Sales Associate with extensive background in customer service, sales, client relations and merchandising.
Self-directed and self-motivated team player comfortable working independently. Professional track record of driving increased sales and achieving market sales goals. Highly adaptable, skilled at problem solving and conflict resolution. Organized and motivated employee eager to new opportunities to expand skills while facilitating company growth.
Overview
3
3
years of professional experience
Work History
Bookseller
2nd & Charles
Woodbridge, VA
08.2022 - 04.2024
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Assisted customers in selecting books, magazines, and other merchandise based on their individual needs.
- Performed floor moves, unloaded truck, stocked merchandise, maintained aisles and product displays to foster neat, current and organized aisles and sales floor.
- Answered incoming calls and inquiries, providing frontline customer support or assistance with product and service transactions.
- Trained and mentored new employees to maximize performance with skilled, efficient and knowledgeable team members.
- Developed content for social media campaigns targeting various audiences.
Retail Associate
New Balance Factory Store
Woodbridge, VA
10.2021 - 03.2022
- Promoted welcoming environment by acknowledging customer and engaging in conversation to identify footwear needs.
- Performed daily opening and closing procedures including setting up registers, counting money in drawers.
- Stocked shelves with new arrivals; arranged shoes according to size, style, brand.
- Completed pickup and shopping orders for online customers.
Retail Sales Associate
Kohl's
Woodbridge, VA
11.2020 - 03.2021
- Organized store merchandise racks and displays to promote and maintain visually appealing environments
- Recorded daily shipping and receiving activities into computerized database system.
- Packed, sealed or affixed Amazon returns and loaded prepared materials onto trucks for shipping.
- Completed pickup and shopping orders for online customers.
Education
Associates Degree -
Northern Virginia Community College
01-2025
High School Diploma -
C.D. Hylton High School
01-2021
Skills
- Teamwork and Collaboration
- Customer Service
- Adaptability
- Positive and professional
- Conflict Resolution
- Stocking and Receiving
- Staff Training and Development
- Flexible Schedule
Languages
- English
- Spanish
References
References available upon request.
Timeline
Bookseller
2nd & Charles
08.2022 - 04.2024
Retail Associate
New Balance Factory Store
10.2021 - 03.2022
Retail Sales Associate
Kohl's
11.2020 - 03.2021
Associates Degree -
Northern Virginia Community College
High School Diploma -
C.D. Hylton High School
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