Anthony May
Seymore,TN
Summary
Self-disciplined professional with demonstrated success in leading operations. Skilled in crisis management, personnel supervision and mission execution with mastery of technical systems and equipment. Strong emotional intelligence and committed to successfully handling stress in high-pressure situations.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Server
Long Horn Steak House
2022.01 - 2023.01
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Motor Transport Operator
United States Marine Corps
2010.01 - 2017.01
- Managed loading, unloading and safety of all personnel, cargo and equipment.
- Dropped and hooked trailers and changed configuration of equipment.
- Operated with safety and skill to avoid accidents and delays.
- Maintained proficiency in tactical planning options and convoy defense techniques.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Managed supplier record tracking and data communications tasks while automating operations to enhance efficiency.
- Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
Training Non Commission Officer
United States Marine Corps
2010.01 - 2017.01
- Developed and implemented effective training plans to cover necessary material.
- Analyzed and evaluated training effectiveness and program outcomes.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Established and maintained quality control standards.
- Provided coaching and mentoring to employees.
- Trained and licensed [Number] employees to enhance success in field operations.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Assessed skill gaps for employees and developed training courses to meet identified needs.
- Utilized variety of instructional design methodologies to create effective learning experiences.
- Identified training needs and planned training courses accordingly.
- Acted as training subject matter expert and provided extensive technical support to different departments.
- Adjusted instructional strategies according tos subordinate needs and understanding of material.
Hazmat Specialist
United States Marine Corps
2010.01 - 2017.01
- Handled emergency spills and environmental cleanup requests with organized approach.
- Cleaned up biohazards and industrial waste by carefully following optimal safety protocols.
- Maintained inspection-ready manifest documentation.
- Sampled and characterized waste to generate accurate materials profiles.
- Maximized protections by accurately labeling hazardous waste containers in line with environmental and safety requirements.
- Adhered to all defined safety protocols, company requirements and federal and local laws to maintain safe and controlled environments.
- Evaluated hazardous conditions to develop successful mitigation strategy and maintain public safety throughout procedures.
Dispatcher
United States Marine Corps
2010.01 - 2017.01
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Managed conflict resolutions with drivers and other personnel to encourage professional relationships and promote respect.
- Directed dispatching, routing, and tracking of 40 fleet vehicles.
- Maintained professional relationship with maintainers and drivers to increase trust, reliability and rapport.
- Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Monitored flow of paperwork and directed information to appropriate departments.
- Minimized cost of operations by optimizing routes for drivers to align with budget.
- Oversaw route and condition of field units to manage daily schedule and maintain organized shifts.
Education
Kinesiology
Walter State Community College
Morristown, TNHigh School Diploma -
Urbandale High School
Urbandale, IA05.2009
Skills
- Defense Techniques
- Corrective Actions
- Communications Management
- Personnel Training
- Supervising Personnel
- Inspecting Vehicles
- Maintaining Records
- Logistics Coordination
Certification
- Licensed 7 TON
- Licensed MRAP
- Licensed Humvee
- Licensed 4x4
- Licensed 6x6
Timeline
Server
Long Horn Steak House
2022.01 - 2023.01
Motor Transport Operator
United States Marine Corps
2010.01 - 2017.01
Training Non Commission Officer
United States Marine Corps
2010.01 - 2017.01
Hazmat Specialist
United States Marine Corps
2010.01 - 2017.01
Dispatcher
United States Marine Corps
2010.01 - 2017.01
Kinesiology
Walter State Community College
High School Diploma -
Urbandale High School
- Licensed 7 TON
- Licensed MRAP
- Licensed Humvee
- Licensed 4x4
- Licensed 6x6
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