Anthony McClain
Charlotte,NC
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management and contract management. Recognized for exemplary customer service and team collaboration.
Overview
14
14
years of professional experience
Work History
Director/Educator
Muse Cosmetic Institute
Charlotte , NC
09.2021 - Current
- Direct operations to improve efficiency and increase profit margins.
- Identify opportunities for improvement in operational performance metrics.
- Serve as a public spokesperson at industry events or conferences.
- Implement successful business strategies to increase revenue and target new markets.
- Establish relationships with vendors and suppliers to secure favorable terms for materials or services.
- Recruit, train, supervise, evaluate, and mentor.
- Demonstrate strong problem-solving skills, resolving issues efficiently and effectively.
- Provide support and guidance to colleagues to maintain a collaborative work environment.
- Update and maintain databases with current information.
- Conduct comprehensive research and data analysis to support strategic planning and informed decision-making.
- Form and sustained strategic relationships with clients.
- Review financial statements and sales or activity reports to measure productivity or goal achievement.
- Appraise inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Facilitate professional development programs to build a high-performing team.
- Complete thorough opening, closing, and shift change functions to maintain operational standards each day.
- Facilitate collaboration between teams by encouraging open communication channels.
- Manage crisis situations to minimize impact on operations and reputation.
- Create lesson plans and activities to engage students in the learning process.
- Monitor student behavior during breaks and lunchtime ensuring safety of all participants.
- Encourage positive self-esteem and mutual respect for others while instilling joy of learning and discovery.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Collaborate with colleagues to share best practices in teaching methods.
- Manage and organized class records and reports.
- Design curriculum, lesson plans and instructional materials for classroom teaching.
Learnig Leader
Paul Mitchell the school Charlotte
Charlotte, NC
05.2017 - 09.2021
- Created and implemented learning strategies that aligned with organizational objectives.
- Used role-playing, lectures, and simulations to present information in variety of instructional techniques and formats.
- Obtained and organized manuals, guides and visual materials for development and training purposes.
- Provided coaching and mentoring support to team members, assisting them with developing new competencies.
- Provided guidance on best practices related to adult learning principles when creating instructional materials.
Learning Leader
Paul Mitchell The School Gastonia
Gastonia , NC
02.2011 - 05.2017
- Created and implemented learning strategies that aligned with organizational objectives.
- Used role-playing, lectures, and simulations to present information in variety of instructional techniques and formats.
- Obtained and organized manuals, guides and visual materials for development and training purposes.
- Provided coaching and mentoring support to team members, assisting them with developing new competencies.
- Provided guidance on best practices related to adult learning principles when creating instructional materials.
Education
Cosmetology Educator - Cosmetology
Paul Mitchell The School Gastonia
Gastonia, NC12-2010
Skills
- Operational management
- Financial analysis
- Team building
- Project management
- Curriculum development
- Client relationship management
- Crisis management
- Public speaking
- Employee training
- Coaching and mentoring
- Research skills
- Facilities management
- Adaptability
- Project coordination
- Systems implementation
- Effective leader
- Marketing strategies
- Inventory management
- Time management abilities
- Recruitment and enrollment
- Multitasking capacity
- Leadership development
Timeline
Director/Educator
Muse Cosmetic Institute
09.2021 - Current
Learnig Leader
Paul Mitchell the school Charlotte
05.2017 - 09.2021
Learning Leader
Paul Mitchell The School Gastonia
02.2011 - 05.2017
Cosmetology Educator - Cosmetology
Paul Mitchell The School Gastonia
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