Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anthony McCoy

Pfafftown,NC

Summary

Seasoned Public Safety Officer with experience in maintaining order, enforcing laws, and protecting lives and property. Strengths include strong communication skills, crisis management, teamwork and high degree of integrity. Notable contributions made in previous roles include implementing safety procedures and training programs to increase public awareness on security matters.

Overview

35
35
years of professional experience

Work History

Public Safety Officer

Novant Health, Inc
Winston-Salem, NC
08.2005 - Current
  • Notified law enforcement officials when necessary regarding any illegal activity observed on campus premises.
  • Responded to complex public safety situations and supported restoration of order and safety.
  • Monitored security systems, cameras, and alarms to detect and respond to violations.
  • Testified in court at criminal hearings and trials as to scenes observed, evidence collected and previous incidents.
  • Conducted routine patrols in designated areas to ensure public safety and property protection.
  • Assisted in the training and supervision of new public safety personnel.
  • Managed access control to secure buildings and sensitive areas to prevent unauthorized entry.
  • Prepared detailed incident reports following investigations.
  • Investigated suspicious activities, disturbances, thefts, or other criminal activity.
  • Responded to emergency calls for service, assessed situations, and took appropriate action.
  • Investigated crimes, accidents and other reported incidents to foster resolution.
  • Drafted incident reports detailing criminal activity, civil proceedings and varied incidents.
  • Supported future criminal cases by preparing detailed and accurate reports related to accidents, crime disturbances and complaints.
  • Exceeded specific team goals and resolved issues by partnering with colleagues to share and implement service initiatives.
  • Recorded facts and prepared reports to document incidents and activities for later use in court cases and legal records.
  • Operated and maintained public safety vehicles and equipment to ensure readiness for response.
  • Provided escorts for individuals who requested assistance after dark hours.
  • Wrote detailed arrest and accident reports.
  • Responded quickly to alarms, calls for assistance, emergencies, or reports of suspicious persons or activities.
  • Enforced traffic and parking regulations.
  • Collaborated with local law enforcement and emergency response teams during critical incidents.
  • Utilized communication equipment, including radios and dispatch systems, to coordinate response efforts.
  • Patrolled parking lots to ensure that vehicles were parked properly and that no unauthorized persons were present.
  • Attended training sessions related to public safety issues such as first aid and CPR certification courses.
  • Inspected buildings and grounds to detect signs of intrusion or vandalism.
  • Conducted regular patrols of designated areas within the campus community.
  • Monitored and investigated suspicions persons and situations and unusual activities.
  • Prepared detailed reports on incidents, accidents, and investigations for legal and administrative use.
  • Monitored traffic flow on campus, providing directions and responding to emergency situations as needed.
  • Saved time through effective emergency issue resolution.
  • Partnered with team members to implement service initiatives and achieve team objectives.
  • Communicated effectively via radio transmissions with other officers while patrolling assigned area.
  • Interacted professionally with students, faculty members, staff members, visitors, vendors and contractors in a courteous manner.
  • Verified identification cards from visitors entering restricted areas.
  • Documented and resolved complaints from the public regarding safety concerns and violations.
  • Recognized by management for providing exceptional customer service.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Worked effectively in team environments to make the workplace more productive.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

Patient Safety Attendant

Novant Health, Inc
Winston-Salem, NC
08.2005 - Current
  • Monitored health and well-being of clients and reported significant health changes.
  • Reported any incidents involving slips, trips, falls, other accidents immediately upon observation.
  • Built strong and trusting rapport with clients and loved ones.
  • Maintained compliance with HIPAA protocols to safeguard patient privacy.
  • Adhered strictly to all confidentiality requirements concerning patient information.
  • Maintained a safe environment by escorting patients to their destinations, preventing unauthorized access, and responding to potential hazards.
  • Communicated effectively with members of the healthcare team about issues related to patient safety.
  • Maintained confidentiality of patient information in accordance with HIPAA regulations.
  • Provided assistance to medical staff in maintaining patient safety, including monitoring of vital signs and administering first aid when needed.
  • Participated in providing support services related to patient safety such as setting up bedside tables, stocking supplies, changing linens.
  • Conducted regular rounds throughout the facility to ensure all areas were free from hazards and that appropriate security measures were in place.
  • Provided guidance on safe handling techniques for lifting heavy objects or assisting elderly patients.
  • Provided emotional support to patients during times of distress or confusion due to illness or injury.
  • Observed patient behavior for signs of anxiety or agitation which may lead to unsafe behaviors.
  • Assisted nursing staff with the use of specialized medical equipment for patient care activities such as bathing or dressing changes.
  • Assisted with providing physical restraints when necessary according to established protocols.
  • Attended training to validate or refresh basic professional skills.
  • Greeted, guided and offered assistance to patients and visitors.
  • Ensured that all necessary information was documented accurately in order to maintain accurate records regarding patient safety incidents.
  • Responded quickly to emergency situations such as falls, seizures, or other injuries requiring immediate medical attention.
  • Ensured that no dangerous objects were left within reach of hospitalized patients.
  • Assisted with the transfer of patients from beds to wheelchairs or other medical equipment.
  • Ensured that all necessary documents were completed accurately and submitted on time.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Completed day-to-day duties accurately and efficiently.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Mental Health Counselor

Old Vineyard Behavioral Health
Winston-Salem, NC
06.2006 - 09.2011
  • Diagnosed mental health, emotional and substance abuse disorders.
  • Assisted clients with identifying feelings and behaviors by asking open-ended questions.
  • Assessed patients for risk of suicide attempts or harmful behavior toward others.
  • Assisted individuals with stress management, self-esteem and issues associated with emotional and mental health.
  • Provided counseling for relapse prevention, social issues and mental health problems.
  • Counseled clients or patients individually or in group sessions to assist in overcoming dependencies, adjusting to life or making changes.
  • Maintained detailed records of client progress in accordance with HIPAA regulations.
  • Collaborated with other healthcare providers to coordinate comprehensive care for clients.
  • Assisted in crisis intervention when needed to provide immediate support for clients in distress.
  • Executed appropriate risk-assessment and mitigation strategies.
  • Led patients in individual, family, group and marital therapy sessions.
  • Provided individual and group counseling to clients struggling with mental health issues.
  • Encouraged clients to express feelings and discuss happenings in life to help develop insight into themselves or relationships.
  • Demonstrated sensitivity and competence in treating patients from diverse backgrounds.
  • Recorded comprehensive patient histories and coordinated treatment plans with multi-disciplinary team members.
  • Facilitated psychoeducation groups on topics such as stress management, coping skills, and relapse prevention.
  • Tracked client movement on and off unit by documenting times and destinations of clients.
  • Collaborated with mental health professionals and other staff members to perform clinical assessments or develop treatment plans.
  • Responded to crisis situations when severe mental health and behavioral issues arose.
  • Acted as client advocate, coordinating required services and resolving emergency problems in crisis situations.
  • Monitored client safety by assessing risk factors associated with suicide or self-harm behaviors.
  • Guided clients in developing skills or strategies for dealing with problems.
  • Conferred with clients to discuss treatment options and therapy goals.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Completed day-to-day duties accurately and efficiently.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Worked effectively in team environments to make the workplace more productive.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Utilized various software and tools to streamline processes and optimize performance.

Production Machine Operator

Hanes Dye & Finishing
Winston-Salem, NC
04.1994 - 04.2005
  • Followed daily preventive maintenance schedule for cleaning and lubricating machinery.
  • Inspected finished products for conformance to quality standards.
  • Loaded raw materials into machines, monitored the process, and unloaded finished products from machines.
  • Performed regular safety inspections of all equipment used in the manufacturing process.
  • Calibrated machines to adhere to quality standards and maintain required productivity levels.
  • Ensured proper functioning of automated systems by conducting tests prior to start-up operations.
  • Looked through work orders to determine type and quantity of materials needed for each production batch.
  • Collaborated with team members to troubleshoot any issues that arose during production runs.
  • Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
  • Documented daily production data and submitted accurate time logs to keep management up-to-date.
  • Fabricated components and monitored equipment operation to identify malfunctions.
  • Performed minor repairs on machinery as directed by supervisor or lead operator when needed.
  • Classified defects from finished orders for record tracking and statistics.
  • Prepared machine for production processes by equipping with required tools and parts.
  • Used daily system logs to document production information, discussing issues with management.
  • Adjusted machine settings, speeds, and feeds as required for various jobs.
  • Monitored and observed production line to watch for pile-ups and jams.
  • Provided support to other departments when needed.
  • Used hand trucks and forklifts to unload, load and transport items.
  • Set up and operated production machinery according to specific standards and protocols of company.
  • Communicated effectively with other departments regarding product specifications or quality control concerns.
  • Met or exceeded target for on-time customer shipments.
  • Received incoming shipments and reviewed contents against purchase order for accuracy.
  • Identified defective parts during inspection process and reported them to supervisor immediately.
  • Maintained accurate records of production output and scrap rates in accordance with company policy.
  • Assisted other employees in setting up machines for new production runs when needed.
  • Adjusted machine settings according to product specifications.
  • Ensured compliance with safety regulations in the work area.
  • Operated equipment safely and in compliance with company policies and procedures.
  • Conducted daily checks of lubrication levels on all equipment used in production processes.
  • Helped achieve team goals by rotating production lines and daily duties to meet demand.
  • Monitored machine performance and conducted routine maintenance to ensure optimal operation.
  • Followed detailed written instructions provided by supervisors to complete assigned tasks accurately.
  • Prepared machines for operations by calibrating, adjusting, and testing control or settings.
  • Adjusted controls or stopped machines and opened holding devices to correct problems.
  • Strictly adhered to safety protocols while working with dangerous chemicals or hazardous materials.
  • Inspected finished products for conformance to specifications using precision measuring instruments.
  • Responsible for cleaning and maintaining work area in a safe, organized condition at all times.
  • Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
  • Trained new operators on the use of machinery and proper operating procedures according to company guidelines.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Completed routine maintenance and repair.
  • Completed day-to-day duties accurately and efficiently.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Worked effectively in team environments to make the workplace more productive.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.

Security Officer

Wake Forest Baptist Hospital
Winston-Salem, NC
03.1990 - 05.1993
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Responded to alarms and conducted investigations as required.
  • Observed patrons and customers to quickly address security situations.
  • Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
  • Investigated all reported incidents of theft or vandalism on premises.
  • Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
  • Maintained high levels of alertness throughout shifts.
  • Identified suspicious activity to determine appropriate response.
  • Enforced access control measures in accordance with established procedures.
  • Monitored surveillance cameras and responded to suspicious activity.
  • Adhered to post orders while maintaining a visible presence around the property.
  • Verified photo IDs and tickets to allow guests passage.
  • Operated communication systems between officers stationed throughout the facility.
  • Warned violators of rule infractions and expelled people continuously engaging in suspicious or criminal acts.
  • Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
  • Confirmed visitor identification prior to granting entry into the building.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
  • Inspected fire extinguishers to ensure they were properly charged and operational.
  • Reported safety hazards for remediation response.
  • Coordinated with law enforcement and emergency responders during incidents and emergencies.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
  • Enforced security regulations and escorted non-compliant individuals to private areas for processing.
  • Maintained accurate logs of all security related activities.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.
  • Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
  • Provided escorts for visitors as needed throughout the facility.
  • Monitored building and property entrances and exits to detect intrusions and protect assets.
  • Monitored premises and recorded activity in daily officer reports.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Guarded restricted areas to prevent unauthorized entry.
  • Adhered to daily patrol schedules to support consistent security presence throughout property.
  • Searched individuals and baggage for weapons and other prohibited items.
  • Participated in training sessions to stay up-to-date on current security trends and best practices.
  • Checked for safety hazards and took corrective action when necessary.
  • Completed incident reports to record security or loss prevention incidents.
  • Documented security-related situations and submitted in-depth reports to superiors.
  • Escorted individuals requiring personal protection to provide safe transport to specified locations.
  • Surveyed property to prevent and identify vandalism or disarmed alarm systems.
  • Assisted in the development and implementation of security policies and procedures.
  • Warned violators of rule infractions and escorted unauthorized persons off premises.
  • Assisted with crowd control during large events held at the facility.
  • Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
  • Explained security protocols to employees and guests to promote readiness for emergency situations.
  • Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
  • Monitored security cameras to identify and respond to suspicious activity.
  • Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Identified needs of customers promptly and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Completed day-to-day duties accurately and efficiently.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.

Education

High School Diploma -

Parkland Sr High School
Winston-Salem, NC
06-1985

Skills

  • Incident management
  • Emergency response
  • Surveillance monitoring
  • Access control
  • Report writing
  • Traffic enforcement
  • Crisis intervention
  • Conflict resolution
  • Communication skills
  • Customer service
  • Report preparation
  • Situation assessment
  • Grounds patrol
  • Firearms proficiency
  • Investigative skills
  • Accident investigation
  • Physically fit
  • Conflict de-escalation
  • Integrity and ethics
  • Physical fitness
  • De-escalation strategies
  • Physical training
  • Problem-solving abilities
  • Team collaboration
  • Public disturbance investigation
  • Self-defense
  • Investigate suspicious activities
  • Ground patrol
  • Civil processes

Timeline

Mental Health Counselor

Old Vineyard Behavioral Health
06.2006 - 09.2011

Public Safety Officer

Novant Health, Inc
08.2005 - Current

Patient Safety Attendant

Novant Health, Inc
08.2005 - Current

Production Machine Operator

Hanes Dye & Finishing
04.1994 - 04.2005

Security Officer

Wake Forest Baptist Hospital
03.1990 - 05.1993

High School Diploma -

Parkland Sr High School

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