
Experienced Audio Visual Support Specialist with 10 years of hands-on experience in live sound reinforcement and 4 years in technical support, applying expert-level knowledge, specifically within the JBL Professional ecosystem. Proven ability with design and optimization, deployment, software management and training for JBL VTX and SRX product lines. Skilled in complex system troubleshooting and maintaining high customer satisfaction, with significant experience collaborating directly with the current JBL support team. Eager to leverage strong technical skills and established working relationships to provide seamless travel support and contribute immediately to the team's success.