Anthony Melendez
Kissimmee,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Lead Valet Attendant
Disney Riviera Resort & Hotel
Lake Buena Vista, FL
01.2023 - Current
- Conducted safety training sessions for new hires on proper protocol when handling customer's vehicles.
- Provided assistance with vehicle retrieval when requested by customers.
- Maintained records of vehicle keys, locations, and owners' information.
- Prepared reports summarizing activities performed by Valet Department personnel during each shift.
- Coordinated with customers, vendors, and other personnel to provide exceptional service.
- Performed regular maintenance checks on equipment used by valets such as carts and wheelchairs.
- Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business.
- Greeted guests and answered questions about valet service, directions and local attractions.
Sales Associate
Esporta
Kissimmee, FL
03.2021 - 06.2023
- Helped customers find specific products, answered questions, and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Organized events and activities to promote membership growth.
- Collaborated with marketing team on campaigns designed to attract potential members.
- Implemented procedures for processing payments, refunds, cancellations, and transfers of membership plans.
Property Management Intern
Melendez Management
Hoboken, NJ
01.2020 - 02.2023
- Coordinated maintenance activities such as lawn care, snow removal, painting.
- Managed contractor relationships related to repairs or renovations of properties.
- Conducted regular property inspections to ensure compliance with safety standards.
- Processed payments from tenants in a timely manner while ensuring accuracy of data entry into accounting systems.
- Provided customer service support to tenants regarding their inquiries and concerns.
Education
High School Diploma -
Hoboken High School
Hoboken, NJ06-2021
Some College (No Degree) - Sports And Fitness Administration
Hoboken Community College
Hoboken, NJSkills
- Punctuality
- Strong leadership
- Time Management
- Customer service and support
- Multitasking and Organization
- Problem-solving capabilities
- Cash handling experience
- Physical Fitness
- Business Development
- Sales expertise
- Goal-Oriented
- Sales Training
- Excellent communication skills
- Research abilities
- Basic accounting
- Skilled multi-tasker
Timeline
Lead Valet Attendant
Disney Riviera Resort & Hotel
01.2023 - Current
Sales Associate
Esporta
03.2021 - 06.2023
Property Management Intern
Melendez Management
01.2020 - 02.2023
High School Diploma -
Hoboken High School
Some College (No Degree) - Sports And Fitness Administration
Hoboken Community College
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