Anthony Mesok
Chicago,IL
Summary
Goal-oriented Small Business Owner and accomplished professional with extensive experience, a proven track record and dedication to customer satisfaction, and strong negotiation, marketing and service delivery skills leading to financial success. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
37
37
years of professional experience
Work History
SMALL BUSINESS OWNER
Bark Place
Chicago, IL
05.2007 - Current
- Successful entrepreneur with a passion for customer service and exceeding financial goals.
- Created and managed a start up pet services business founded during the financial crisis of 2007-2008.
- Exponentially grew revenue to more than $450,000 in annual sales and created 12 jobs.
- Bark Place is a 5 star business and with highest rated pet service business relative to competitors. Yelp reviews: https://www.yelp.com/biz/bark-place-chicago
- President of the Board of Directors at the Roger Park Business Alliance, a non-profit organization dedicated to cultivating and sustaining a thriving economic environment in the Rogers Park neighborhood of Chicago.
President, Board of Directors
Rogers Park Business Alliance
Chicago, IL
07.2018 - Current
- Defined organizational problems to create and implement correction plans.
- Reviewed outcomes and metrics to evaluate performance, effectiveness and impact.
- Initiated operational improvements using lean methodologies to drive efficiency and reduce costs.
- Collaborated with 17 other members to seek involvement in policy decisions, fundraising and visibility of organization.
- Orchestrated positive media coverage and stakeholder relations as public face of company.
ACCOUNTMANAGER/MARKETING MANAGER/TECHNICAL SUPPORT
Sprint Corporation
Overland Park, KS
04.1988 - 06.2006
- Strong skills creating and executing effective and innovative marketing and customer support programs for diverse industries.
- Nurtured strategic customers through facilitated resolution and identifying root cause of complex issues.
- Developed short and long term corrective plans, identified customer requirements, negotiated agreeable expectations, developed and delivered customer presentations.
- Extensive experience in matrix management of multi- discipline organizations.
- Successful negotiation of customer and service requirements, leading to development and implementation of enterprise wide business processes and complex support systems.
- Based on an abiding commitment to exceeding customer expectations, developed and delivered a abiding commitment to exceeding customer expectations, developed and delivered a wide curriculum of customer relations, technical and product training for multiple audiences across diverse organizations.
- Provided strategic direction, tactical product planning and implementation, provided market and product lifecycle management.
Education
Completed 2.5 Yrs Coursework For Bachelors Degree - Marketing
GEORGE MASON UNIVERSITY
Fairfax, VASkills
- Customer Ombudsman
- Executive Leadership
- Small Business Development
- Marketing & Sales Support
- Technical Competency
- Training & Development
- Change and Growth Management
- Results Orientation
- Front of House Management
- Building Customer Trust and Loyalty
- Patient and Empathetic
- Approachable and Outgoing
- Team-Oriented and Cooperative
- Excellent Attention to Detail
- Educating customers
Timeline
President, Board of Directors
Rogers Park Business Alliance
07.2018 - Current
SMALL BUSINESS OWNER
Bark Place
05.2007 - Current
ACCOUNTMANAGER/MARKETING MANAGER/TECHNICAL SUPPORT
Sprint Corporation
04.1988 - 06.2006
Completed 2.5 Yrs Coursework For Bachelors Degree - Marketing
GEORGE MASON UNIVERSITY
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