Summary
Work History
Education
Skills
Timeline
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Anthony Migliazzo

Niagara Falls,NY

Summary

Dynamic manager with a proven track record at Jay's Market, excelling in customer service and team leadership. Enhanced customer satisfaction through effective dispute resolution and developed strong vendor relationships. Skilled in staff training and regulatory compliance, fostering a safe and productive work environment while maintaining high-quality service delivery.

Work History

Manager

Jay's Market
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Improved safety procedures to create safe working conditions for workers.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Education

Bachelor Of Science - Accounting

Canisius College
Buffalo, NY
05.1990

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Staff training and development
  • Task delegation
  • Shift scheduling
  • Vendor management
  • Regulatory compliance
  • Attention to detail
  • Multitasking
  • Excellent communication
  • Hiring and training
  • Professional and courteous
  • Good judgment

Timeline

Manager

Jay's Market

Bachelor Of Science - Accounting

Canisius College
Anthony Migliazzo